AZEEM KAZI
Mumbai
Summary
Result driven professional with a distinctive track record of over 9 years of experience into backend Operations, MIS reportings, Internal Reconciliation, Managing shipments & Invoices. Detail-oriented team player with strong organizational skills. Ability to handle multiple task with high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Backend Operations
Hinduja Global Solutions Ltd (Fiserv ISO)
05.2022 - Current
- Allocation of Data with calling team to Onboard new Merchants.
- Follow-up with team for discrepancy Data.
- Co-ordination with Integration team for Onboard cases & Exception RO's.
- Post successful after Integration follow-up with Installation team.
- Reporting to Business Manager with various MIS on Daily, Weekly & Monthly reports
- Analysing Day to Day spends on Installed Merchants.
- Analysing on High Net Worth Merchants on regulars basis.
- Daily publishing Backend performance report.
- Tracking of Login & Activation Report of every 2 hour.
- Maintaining attendance reports along with Leave records.
- Coordinating with Trainer for New Joiners Induction Training.
Backend Operations
UPHAAR CARDS PVT LTD
08.2016 - 04.2022
- Coordinating with various Corporates for sales of Gift Vouchers.
- Coordinating with various Brands for Purchase of Gift Vouchers.
- Payment Reconciliation of various Authorised service centre (One Assist) on Daily, Weekly & Monthly basis.
- Generating Invoices of MDR, Rental & Annual (Transmart).
- Maintaining Daily, Monthly reports of Logistics Inventory (HDFC, Kotak & ICICI) by coordinating with Internal branches for Pickup & Delivery.
- Coordinating with Accounts team related to Payment related to Gift Vouchers, Authorised Service Centre & Logistics Invoices.
Executive Customer Service
Satam Services Pvt Ltd (First Flight Courier Ltd)
11.2014 - 10.2015
- Maintaining transactions data of Logistics shipment i.e- Petty cash, New Shipments and Credit Invoice transaction and share the same with the Finance team.
- Handling queries of our existing as well as new clients related to Shipments. -
- Distribution of shipments within delivery team.
- Coordination with regular clients for pickup of shipment.
- Coordination with various vendors for Delivering shipment.
- Coordination with Delivery & Pickup Team.
Education
Bachelor Of Commerce (Bhavan's College) -
UNIVERSITY OF MUMBAI
MumbaiHSC In Commerce (Bhavan's College) -
UNIVERSITY OF MUMBAI
MumbaiSSC -
SRWS High School
MumbaiSkills
- MS Word, Advance Excel
- Communication Skills:
- Creative & Innovative Strategic thinker
Sharing MOM, Email writing
Professional in Team coordination
Various Reports
- Project Management
- Time Management
- Ability to work (in team or individually)
- Transparent and honest approach
- Multi-Tasking
- Quick learner
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Marathi
Upper intermediate (B2)
Timeline
Backend Operations
Hinduja Global Solutions Ltd (Fiserv ISO)
05.2022 - Current
Backend Operations
UPHAAR CARDS PVT LTD
08.2016 - 04.2022
Executive Customer Service
Satam Services Pvt Ltd (First Flight Courier Ltd)
11.2014 - 10.2015
Bachelor Of Commerce (Bhavan's College) -
UNIVERSITY OF MUMBAI
HSC In Commerce (Bhavan's College) -
UNIVERSITY OF MUMBAI
SSC -
SRWS High School
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