AZEEM NIHAL
Thrissur.Kerala,India
Summary
Motivated individual with extensive experience in retail sales. Proven track record of achieving sales goals, providing excellent customer service and consultation and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Crew member
McDonald's
Biggleswade, London
06.2024 - 11.2025
- Trained in food safety and hygiene practices.
- Acted as team player by helping colleagues finish their tasks.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Flexibly took on various roles to support workflow.
- Maintained clean and sanitary food preparation areas and equipment.
- Prepared food and beverages within target timeframes.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Checked completed orders for accuracy, quality and presentation.
- Maximised restaurant cleanliness and accessibility.
- Ran orders from kitchen to dining areas.
- Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
- Grilled meats for correct time to reach safe internal temperatures.
Assistant chef
Gardeners Arms Tapasbar
Biggleswade, Central Bedfordshire
03.2024 - 05.2024
- Prepared ingredients prior to service, rotating stock and storing in temperature-controlled environments to meet health requirements.
- Implemented effective rosters, successfully anticipating peak business times to determine appropriate staffing levels.
- Plated dishes according to menu and dietary requirements.
- Liaised with wait staff to ensure service of dishes within 2-minutes of plating, optimising customer satisfaction.
- Rotated frozen food items.
- Cleaned and organised kitchen workstations to maintain smooth operations and minimise delays.
- Ordered and received deliveries of ingredients, storing appropriately to avoid product spoilage.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
Assistant Store Leader
Cakes Choice
Barking Road, London
10.2022 - 02.2024
- Developed strong communication skills through interacting with customers, addressing their needs and providing personalized cake solution.
- Managed stockroom operations including receiving shipment's, restocking shelves and tagging merchandise.
- Created weekly schedules for staff that maximized efficiency while minimizing labour costs.
- Trained new employees in company policies, procedures and customer service standards.
- Analyzed financial reports to identify opportunities for cost savings or increased profitability.
- Inspected merchandise displays regularly to ensure all items were properly labeled and aranged.
Insurance Agent
Maxlife Insurance
Bangalore, India
03.2020 - 06.2020
- Explained features advantages and disadvantages of various policies to promote sale of insurance plans.
- Negotiated premium rates with clients to maximize profits.
- Contacted prospective and current clients via telephone to provide quote and policy information.
- Demonstrated excellent communication skills when discussing insurance policy with customers to ensure they were fully informed of their coverage options.
- Established relationships with local businesses to increase sales opportunities through referrals or direct contact.
Education
Master of Science - Digital Marketing
University of Hertfordshire
Hatfield, DNC 01.2022 - 09.2023
Bachelor of Business Administration - B.B.A
Garden City University
Bangalore, India 07.2017 - 10.2020
Certificate of Higher Education - Commerce
Patel Pre-University College
Bangalore, India 06.2016 - 04.2017
Certificate of Higher Education - 10th
Narayana E-Techno School
Bangalore, India 06.2013 - 04.2014
Skills
- Policy and Procedure Enforcement
- Ability to be Leader
- POS Transactions
- Workload Priorities
- Company Safety Policies
- Compliance Requirement
- Employees Training
- Team player
- Cash handling
- Food preparation
- Fast-Paced work adaptability
- Customer relations
- Staff education and training
- Special promotions rollout
Timeline
Crew member
McDonald's
06.2024 - 11.2025
Assistant chef
Gardeners Arms Tapasbar
03.2024 - 05.2024
Assistant Store Leader
Cakes Choice
10.2022 - 02.2024
Master of Science - Digital Marketing
University of Hertfordshire
01.2022 - 09.2023
Insurance Agent
Maxlife Insurance
03.2020 - 06.2020
Bachelor of Business Administration - B.B.A
Garden City University
07.2017 - 10.2020
Certificate of Higher Education - Commerce
Patel Pre-University College
06.2016 - 04.2017
Certificate of Higher Education - 10th
Narayana E-Techno School
06.2013 - 04.2014