Azeemoddin Md
Hyderabad
Summary
Dynamic Assistance Manager at Thomas Cook India Ltd with nearly 11 years of experience in driving revenue growth through innovative sales strategies. Expert in ticketing systems and client servicing, I excel in enhancing customer satisfaction and managing group travel operations, consistently exceeding targets while fostering strong relationships.
Overview
13
13
years of professional experience
1
1
Certification
4
4
Languages
Work History
Assistance Manager
Thomas Cook India Ltd
05.2016 - 03.2023
- Targeted senior-level positions in Tour & Travel Operations, Business Development, and Client Servicing.
- Coordinated team activities to enhance customer satisfaction and engagement.
- Supervised daily operations to ensure efficient service delivery.
- Analyzed market trends to inform strategic planning and decision-making.
- Developed marketing strategies to promote travel packages and services effectively.
- Acquired nearly 11 years of experience in sales within travel, IT, and airline industries.
- Developed and executed sales strategies to drive revenue growth and surpass targets.
- Managed diverse travel operations, including reservations, ticketing, and visa processing.
- Delivered high-value travel packages, enhancing customer satisfaction through effective service.
- Generated new leads and negotiated fares with airlines for group departures.
- Coordinated with airline teams to secure favorable group rates and booking confirmations.
- Issued international tickets using Amadeus GDS while maintaining compliance with deadlines.
Counter Manager
New Prince fashions - Korutla
01.2015 - 04.2016
- Company Overview: Established New Prince Fashion, a family-owned men's retail store. Specialized in providing high-quality men's fashion products.
- Established New Prince Fashion, a family-owned men's retail store.
- Specialized in providing high-quality men's fashion products.
Al Tayyar Travel Group
12.2012 - 01.2015
- Payment releasing for vendor confirmed group.
- Payment follow-up for TICKET issuance.
- Follow the Thomas cook standard procedure.
- Negotiating airline fare to match budget for sales.
- CRM queries handle and solve the escalation.
- Follow the approval matrix.
Cox and Kings Ltd
06.2010 - 12.2012
- Achieved budget compliance and guest satisfaction standards as per company guidelines.
- Issued payment forms to local tour operators and supervised accounting for all tours.
- Coordinated local transport for passengers, ensuring stress-free travel experiences.
- Managed operations related to foreign exchange, hotel bookings, ticketing, and travel documentation.
- Negotiated better rates with airlines and foreign agents while preparing cost sheets and itineraries.
- Developed inbound and outbound package tours for corporate clients, fostering strong relationships with tour operators.
- Planned tailored travel packages for tourists, offering optimal options based on preferences.
- Facilitated customer service by liaising with clients and coordinating with destination agents for effective problem resolution.
Education
Bachelor of Science -
Osmania University
01.2009
Diploma - Aviation and Hospitality
Frankfinn Institute
01.2004
HSC - undefined
Sri Venkateshwara junior college
01.2004
SSC - undefined
Sri Vani Nikatan High School
01.2002
Skills
- Office applications proficiency
- Reservation management software
- Windows operating systems
- Ticketing systems
- Client servicing
- Sales strategy
Certification
Diploma in Aviation and Hospitality, Frankfinn Institute, 2009
Extracurricular Achievements
Best Cricket Player in college level competition Domestic and international sector 250 of group size booking handled smoothly closed sale in month of Jan to Feb 2017, 2018 and 2019.
Current Address
Hyderabad
Contact
ajju6685@yahoo.com, +91-9494411422
Personal Information
- Date of Birth: 11/05/86
- Nationality: Indian
Timeline
Assistance Manager
Thomas Cook India Ltd
05.2016 - 03.2023
Counter Manager
New Prince fashions - Korutla
01.2015 - 04.2016
Al Tayyar Travel Group
12.2012 - 01.2015
Cox and Kings Ltd
06.2010 - 12.2012
Diploma - Aviation and Hospitality
Frankfinn Institute
HSC - undefined
Sri Venkateshwara junior college
SSC - undefined
Sri Vani Nikatan High School
Bachelor of Science -
Osmania University
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