Azeeza Sultana

Results-oriented professional with 10 years of experience in customer service, sourcing, procurement, cash application, contract management, vendor master, and supply chain management. Seeking a challenging career in a pioneering organization where my skills and talent can be utilized for organizational growth and learning. Eager to deliver my best abilities and work with enthusiasm and zeal to achieve success. Throughout my career, I have conducted deep-dives across various customer interactions such as email, phone, chat, Help Center feedback, and other reports to gain valuable insights. As a management trainee for procurement at GENPACT, successfully handled a team of 15 associates while overseeing sourcing activities (Buyer Role), processing purchase orders, requisitions, accounts receivable, vendor management, order management, and invoice tracking. Possess excellent relationship building and people management skills. Achievement-oriented and capable of motivating others to achieve organizational objectives.

• Achieved 4 Bronze Award for Individual Excellence in consecutive Quarters.
• Achieved Best Team Award over all the S2P Processes in Genpact.
• Received Special Customer award.
• Lean Certified for 3 Star.
• Awarded as Best HR catalyst and also was active Training Catalyst.
• Actively Participated in the Safety Patrol and Career Group.

• Optimistic and self-motivated person with excellent management skills and good communication skills.
• Good communication and analytical skills coupled with quick learning, understanding and adapting to dynamic business environments.
• Ensuring efficiency in process operations by leading, mentoring & monitoring the performance of team members.
• High confidence levels with a positive attitude and quality oriented.
• Good mentor and coach to the team.
• Problem solving and multitasking skills.