Azhar Khan
INDORE
Summary
To work in an innovative and challenging environment equipped with the state of art that enhance my technical skills and knowledge and enables me to provide service to the organization. Goal-focused professional driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Dedicated to providing innovative, effective business plans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development & Marketing Manager
Prestige University
Indore
01.2023 - Current
- Identify and establish partnerships with other educational institutions, businesses, and organizations.
- Facilitate communication between the education center and external stakeholders.
- Use data to inform program development and marketing strategies.
- Develop strategies to increase enrolment and tuition revenue.
- Develop and implement comprehensive marketing plans to promote educational programs.
- Set measurable goals and objectives for marketing campaigns.
- Ensure consistent messaging and branding across all marketing materials and platforms.
- Strengthen the university’s reputation and visibility in the education sector.
- Organize promotional events, webinars, and open houses to showcase programs and attract prospective students.
- Collaborate with other departments to ensure events align with the university’s goals.
- Stay updated on trends in higher education marketing and business development.
- Designate team members to manage different aspects of the outreach plan.
Sr. Business Development Associate
Byjus think and learn Pvt Ltd
Indore
12.2020 - 01.2023
- Reach out to prospective students and parents via phone calls, emails, and in-person meetings.
- Identify and target potential customers through research and outreach.
- Counsel the students on learning pedagogies and the BYJUS personalized learning journey.
- Build and maintain relationships to understand customer needs and provide tailored solutions.
- Prepare presentations and demo sessions to showcase BYJU’S offerings.
- Work closely with the marketing team to align strategies and campaigns with business development goals.
- Participate in training sessions to improve sales techniques and product understanding.
- Work towards individual and team sales targets, contributing to overall company growth.
Relationship Manager
Swastika investmart ltd
Indore
12.2019 - 06.2020
- Selling Investment product like Demat A/c, Mutual Fund, PMS, Life Insurance
- Holding & participating in events for lead generation activitiesBuild and nurture long-term relationships with clients, ensuring high levels of satisfaction.
- Act as the primary point of contact for client inquiries and support
- Providing prompt and quality broking services to clients.
- Provide clients with tailored investment advice based on their financial goals and risk tolerance.
- Stay informed about market trends and investment opportunities to offer informed recommendations.
Business Analyst
Capital stars pvt ltd
Madhypardesh
04.2018 - 09.2019
- Calling prospective customers and engaging with them to maximize sales
- Effectively engaging with the customers and generating the targeted revenue
- Ensuring that the customer's information is maintained and updated in CRM
- Offer personalized investment advice based on clients' financial goals, risk tolerance, and market conditions.
- Educate clients on market dynamics, investment strategies, and product offerings.
Senior Relationship Officer
reliance nippon life insurence
Burhanpur
09.2017 - 01.2018
- Identify potential clients, approach prospects, and convert leads into policyholders by offering suitable insurance products.
- Identify opportunities to cross-sell or up-sell additional insurance products based on the client's needs and financial goals
- Work towards achieving monthly and yearly sales targets, set by the company, through proactive lead generation and client engagement.
- Focus on client retention by offering regular policy updates, renewals, and service enhancements to meet evolving customer needs.
Assistant Manager Customer Care
Teleperformance
Indore
06.2017 - 09.2017
- Oversee the performance of customer care executives, ensure they meet service level agreements (SLAs), and provide guidance.
- Conduct training sessions for team members to improve their customer service skills, product knowledge, and familiarity with company protocols.
- Keep the team motivated, provide feedback, and organize team-building activities to foster a collaborative environment.
- Track and analyze key performance indicators (KPIs) such as response time, first-call resolution, and customer satisfaction scores to ensure the team meets targets.
Customer Care Executive
Teleperformance
Indore
09.2015 - 06.2017
- Answer questions about products, specifications, availability, and usage.
- Help customers place orders, track shipments, and provide information on delivery times.
- Handle complaints related to delayed deliveries, wrong, or damaged products.
- Assist with payment issues, processing refunds, and handling disputes regarding transactions.
Education
B.COM Commerce - Marketing Management
Pune University
Pune, Maharashtra07.2016
XII -
M.P. Board
06.2011
X -
M.P. Board
06.2008
Skills
- Problem Solving & Decision Making Skills
- Understanding of the education sector
- Strong communication and negotiation skills
- Leadership and team management
- Computer Software and Application Knowledge
- Strategic planning and revenue generation
- Relationship Building
- Marketing and Promotion
- Leadership and Teamwork
- CRM management
Selfdeclaration
I hereby declare that information provided here is true to the best of my knowledge & belief.
Personal Information
- Father's Name: Aslam Khan
- Date of Birth: 07/27/91
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- Certified in Managerial Development Program from Byju's.
Timeline
Business Development & Marketing Manager
Prestige University
01.2023 - Current
Sr. Business Development Associate
Byjus think and learn Pvt Ltd
12.2020 - 01.2023
Relationship Manager
Swastika investmart ltd
12.2019 - 06.2020
Business Analyst
Capital stars pvt ltd
04.2018 - 09.2019
Senior Relationship Officer
reliance nippon life insurence
09.2017 - 01.2018
Assistant Manager Customer Care
Teleperformance
06.2017 - 09.2017
Customer Care Executive
Teleperformance
09.2015 - 06.2017
B.COM Commerce - Marketing Management
Pune University
XII -
M.P. Board
X -
M.P. Board
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