Azhar Murtaza Abbasi
Dubai
Summary
Reliable Remittance Clerk known for high productivity and efficient completion of tasks. Possess specialized skills in financial data entry, transaction reconciliation, and customer service, ensuring accurate and timely processing of remittances. Excel in problem-solving, time management, and communication, facilitating smooth operations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Remittance Clerk
Salim Exchange
Dubai
03.2024 - Current
- Handling transactions involving foreign currency sales and purchases.
- Checking daily reports with regards to remittance, instant money transfer.
- Obtain cheque approvals from management and release the transactions after credit confirmation from accounts.
- Always maintain a strong and effective relationship with regular clients.
- Read, understand, and comply with all announcements from the Head Office.
- Answer telephone calls and provide transfer rates/information as required.
- Identify and cultivate potential customer relationships.
- Promote and cross-sell new products and services to customers.
- Process Successful Transactions for money exchange, Remittance, Western Union, Instant Cash, EZ Remit, HelloPaisa, IPay, Transfast and Value Added Product.
Remittance Staff
Al-Ghurair Intl Exchange
Dubai
11.2021 - 02.2024
- Facilitate seamless financial transactions, including money exchange, remittance, Western Union, Instant Cash, Ria Money, Transfast, and value-added products.
- Delivering exceptional customer service that goes beyond the ordinary, addressing queries, complaints, amendments, and cancellations with care and efficiency.
- Maintain vigilance for suspicious activity, and diligently report concerns to the appropriate department.
- GPSSA registration and pension payment
- Cross-sell against the various products.
- Selling and buying foreign exchange currencies.
Process Analyst
Genpact
New Delhi
10.2019 - 01.2021
- Account Payable
- Participating in the monthly error reports send to the customer
- Participating in team meetings and decision errors captured in internal audits
Education
M.B.A - Finance
Al-Barkaat Institute of Management Studies
Aligarh, U.P, India05.2020
Diploma in Computer Application -
Institution/Place of Education
Aligarh, U.P, India06.2018
B.Com. - Honors
Aligarh Muslim University
Aligarh, U.P, India05.2017
Skills
- SAP ERP
- MS Office
- Casmex
Accomplishments
- Interpersonal and written communication.
- Data management.
- Risk management processes and analysis.
- Project management.
- Self-motivated.
Hobbies and Interests
- Cricket
- Music
- Playing Video Games
Languages
- English, Full Professional Proficiency
- Urdu, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Timeline
Remittance Clerk
Salim Exchange
03.2024 - Current
Remittance Staff
Al-Ghurair Intl Exchange
11.2021 - 02.2024
Process Analyst
Genpact
10.2019 - 01.2021
M.B.A - Finance
Al-Barkaat Institute of Management Studies
Diploma in Computer Application -
Institution/Place of Education
B.Com. - Honors
Aligarh Muslim University
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