AZHAR AHMED MOHAMMED
Business Analyst
Hyderabad
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Business Analyst
COFORGE Limited
Noida
04.2021 - 07.2022
- Previously associated with COFORGE Ltd as Business Analyst
- Overall, 6.3 years of experience working in IT domain in which 5 years of experience as Business Analyst
- As Business Analyst have worked on various application like financial development projects
- Main responsibilities were Requirements Engineering (Gathering, Documenting).
- work effectively with business stakeholders to gather requirements from them
- Played crucial role in overall development of software application by explaining requirements to Technical/Project Stakeholders
- Having knowledge of working in both Waterfall & Agile methodologies
- day-to-day work involves creating product backlog by writing user stories & acceptance criteria from requirements I gather from client
- Usually, these requirements are large features or epics and break them down into user stories with help of Product Owner and upload them to jira Tool
- Have experience working with US, UK and Indian clients
- And in various domains like Banking, Healthcare, Insurance & E commerce
- understand various business processes in above-mentioned domains
- Have created various documents like Product Backlog, BRD & FRD etc
- With help of both business and technical/project stakeholders
- Involved in all scrum ceremonies like Sprint planning, review and retrospective meetings, also worked well with Product Owner in backlog grooming sessions
- To gather requirements, have implemented various elicitation techniques Document Analysis, Interviews, Workshops and Observation
- Worked with design teams (UI), and Developer team (both front end and back end) and produced various documents like FRD documents respectively
- Analysed requirements by conducting Moscow, GAP, SWOT & Root Cause Analysis
- Handled various Change Requests (CRs) effectively by conducting impact analysis.
Business Analyst
ASAPLOGIX SOFTWARE PRIVATE LIMITED
- Role: Business Analyst
- Project: Vodafone
- Technology: Front end (Angular j), Back end (Oracle DB)
- Project Description: BMC Remedy tool is software application used for IT service management
- It helps organisations track and manage incidents, problems, changes, and assets
- With BMC remedy, IT teams can easily prioritise and resolve issues, reducing downtime and improving customer satisfaction
- Tool also provides reporting and analytics capabilities, allowing organisation to monitor performance and make data-driven decisions
- Overall, BMC remedy is a powerful tool for IT service management.
Software Engineer
ASAPLOGIX SOFTWARE PRIVATE LIMITED
Mumbai
10.2015 - 03.2021
- Role: Software Engineer
- Project: N/A
- Worked on using service now tool in ITOM process checking status of discovery
- Manage ITIL Processes monitoring overall system and finding root cause of failure of discovery in database
- Worked on creating users, roles, groups and load data to service-now objects and using import sets on daily, weekly, monthly, and on request basis
- Worked on error analysis in CMDB
- Good experience and understanding of Service Desk, Service Level Agreement
- Involved in Incident and Problem Management
- Experience in ITIL processes for Incident Management, Change management, Service Requests and SLA's
- Strong understanding of ITIL
- Worked as a POC for other teams whenever require any information from Team
- Worked on BMC monitor tool for monitoring Incident, Problem request, Following SLA's TimeLine in Remedy Tool.
- Analyzed proposed technical solutions based on customer requirements
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance
- Collaborated with clients to define solution requirements
Education
Bachelor of Science - Computer Science
JNTU-HYDERABAD
HYDERABAD 04.2001 -
Skills
Requirements Gathering
Gap analysis
Microsoft Office Suite
Software development life cycle
User Acceptance Testing
Forecasting and planning
Problem-Solving
Business Requirements
Documentation
SWOT Analysis
Stakeholder Communication
Problem-solving aptitude
Task Prioritization
Agile and scrum methodology
Elicitation Techniques
Timeline
Business Analyst
COFORGE Limited
04.2021 - 07.2022
Software Engineer
ASAPLOGIX SOFTWARE PRIVATE LIMITED
10.2015 - 03.2021
Bachelor of Science - Computer Science
JNTU-HYDERABAD
04.2001 -
Business Analyst
ASAPLOGIX SOFTWARE PRIVATE LIMITED
Similar Profiles
PAVANI BONTHALAPAVANI BONTHALA
Associate Software Engineer at Coforge LimitedAssociate Software Engineer at Coforge Limited
Shanmukha Rao PulariShanmukha Rao Pulari
Senior Software Engineer at Coforge LimitedSenior Software Engineer at Coforge Limited
Sudhir PradhanSudhir Pradhan
Senior Test Engineer at Coforge LimitedSenior Test Engineer at Coforge Limited
Aparna AwasthiAparna Awasthi
Technical Analyst at Coforge LimitedTechnical Analyst at Coforge Limited
PETLA VENKATA DHATRI VISWANADHPETLA VENKATA DHATRI VISWANADH
Mechanical Engineering Intern at JDK DronesMechanical Engineering Intern at JDK Drones