To associate with a growth-oriented organization with determination dedication and discipline, and deploy my competencies toward personal and professional growth.
Overview
15
15
years of professional experience
Work History
Senior Manager-Mortgage
ICICI Bank Ltd
Navi Mumbai
12.2022 - Current
Promoted to Senior Manager (Grade M2)
Handled Top 30 builder channel from Ghatkopar to Byculla, servicing premium and CAT A developers.
Managed ticket sizes ranging from 50 lakhs to 10 crore for various clients.
Led team of executives across Navi Mumbai (Palm Beach Road) and Raigad regions, managing ticket sizes between 25 lakhs and 3 crore.
Also handling Dma & Dsa cases of ticket size 1cr and above
Oversaw collection of 10 branches in Navi Mumbai (Palm Beach Road) and 18 branches in Raigad region.
Products range from Home Loans, Non-Home Loans, NRP, LAP, LRD, and Balance Transfers.
Deputy Manager
Axis Bank Ltd
07.2020 - 12.2022
Oversaw Quess Corp account, one of the bank's largest client relationships, ensuring high satisfaction and retention.
Managed relationships for over 1000 corporates and their employees as a VCSM, fostering strong client engagement.
Managed a team of VCSMs to ensure effective client relationship management.
Served as Virtual Acquisition Manager for current and savings account openings, promoted to pilot VCSM Project based on performance.
Senior Executive
Paradigm Realty Pvt Ltd
06.2019 - 06.2020
Consistently met monthly targets through strategic planning and execution.
Collaborated with banks to streamline loan processes for clients.
Cultivated customer relationships through proactive communication and dedicated support.
Sales Manager
Sadika Medical
07.2011 - 04.2019
Doubled the daily sales in a year.
Coordinated store purchases and sales transactions.
Oversaw data management for store operations.
Education
PGDM - Finance
Welingkar Institute of Management
Mumbai
01-2015
Bachelor of Science - Computer Science
Jai Hind College
Mumbai
01-2011
Skills
Mortgage solutions expertise
Sales strategy
Customer management
Sales team coaching
Team Management
Time Management
Problem-Solving
Negotiation skills
Effective communication
Microsoft Office
Accomplishments
Consistent performer in mortgage business in branch,dma & dst business month on month
Achieved over 100% of NOA, MDAB, and Cross-Sell (Life insurance & General Insurance) Targets.
Have been awarded Top Employee of the Month Pan India in Feb 2021.
Had an average rating of 4.5 out of 5 while working with Axis Bank Ltd in 2 consecutive performance appraisal cycles.
Operations Manager/Senior Mortgage Loan Officer at First Equity Home Loan, Inc.Operations Manager/Senior Mortgage Loan Officer at First Equity Home Loan, Inc.