Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Project
Generic

AZHARUDDIN SHAIKH

Mumbra

Summary

Results-driven Warehouse Operations Manager with a proven track record of streamlining warehouse processes, managing diverse teams, and improving efficiency and productivity. Experienced in enhancing safety standards, implementing cost-saving solutions, and exceeding company goals. Seeking to leverage skills and experience to optimize operational efficiency through effective leadership and strategic planning, contributing to organizational success.

Overview

13
13
years of professional experience

Work History

Warehouse Operations Manager

The White Teak Company By Asian Paints
05.2019 - Current
  • Managed inventory control and quality assurance for a large warehouse operation.
  • Developed and implemented new warehouse processes to optimize productivity and reduce costs.
  • Supervised a team of warehouse staff to ensure smooth operation and adherence to safety protocols.
  • Collaborated with cross-functional teams to improve supply chain efficiency.
  • Analyzed inventory data to forecast and adjust product replenishment needs.
  • Collaborated with cross-functional teams to ensure timely order fulfillment and delivery.
  • Resolved customer issues and inquiries related to order status and shipping delays.
  • Utilized data-driven and analytical approaches to improve warehouse efficiency and order fulfillment processes.
  • Implemented warehouse management software to track inventory and optimize space utilization.
  • Coordinated and delegated tasks and assignments to ensure timely and efficient completion of warehouse and installation tasks.
  • Worked closely with logistics teams to ensure that all installations met delivery timelines and client specifications.

Salon Manager

Lakme Lever Pvt Ltd
09.2016 - 03.2019
  • Client Management: Efficiently managed client appointments and maintained high satisfaction levels by keeping up with client demands and resolving complaints promptly.
  • Team Leadership: Set performance targets for beauty therapists, motivated and trained a team of stylists, and identified ongoing staff training requirements.
  • Sales and Marketing: Drove salon growth by selling beauty products and treatments, and organized promotional and marketing campaigns to enhance client acquisition and retention.
  • Operational Oversight: Managed day-to-day salon operations, including scheduling, inventory management, and budgeting to optimize efficiency and client experience.
  • Hygiene and Standards: Ensured high standards of hygiene and cleanliness within the salon to maintain a safe and welcoming environment for clients.
  • Performance Analysis: Analyzed weekly and monthly sales figures to inform business decisions and strategies.
  • Key Achievements:
  • Successfully managed salon operations and staff for over 5 years, contributing to a significant increase in client satisfaction and retention.
  • Developed and implemented effective marketing strategies that resulted in substantial client growth and revenue increase.
  • Trained and mentored a team of hairstylists, estheticians, and front desk staff, improving overall team performance and service quality.

Store Manager

TATA DOCOMO
11.2013 - 08.2016
  • Team Management: Supervised and managed a team of 10 members, providing guidance and support to achieve sales targets and enhance team performance.
  • Sales Achievement: Successfully achieved targets for Recharge, Post-paid, Prepaid, and Value-Added Services (VAS) through strategic planning and execution.
  • Client Relations: Addressed and resolved client complaints regarding billing issues, ensuring a smooth operational flow and enhanced customer experience.
  • Product Upselling: Promoted and upsold DOCOMO products to increase sales and meet revenue goals.
  • Sales Floor Management: Oversaw sales floor operations and handled escalations to ensure smooth daily operations and high sales performance.
  • Training and Development: Trained new executives on effective sales techniques and strategies to meet and exceed sales targets.
  • Target Setting: Established and monitored monthly and weekly sales targets for the team performance and achieve business objectives.
  • Reporting: Prepared and submitted daily sales and closing reports to the Head Office via email and messaging systems.
  • Key Achievements:
  • Successfully led a team of 10, achieving and surpassing sales targets for various product categories.
  • Improved team efficiency and sales performance through effective training and mentoring.
  • Enhanced customer satisfaction by resolving billing issues and addressing complaints promptly.

Sales Floater

Vodafone India
03.2012 - 10.2013
  • Sales Management: Oversaw sales operations for Post-paid, Prepaid, Recharge, and Value-Added Services (VAS), ensuring targets were met and exceeded.
  • Target Setting: Established and communicated sales targets to executives and cashiers, driving performance and achieving business goals.
  • Floor Management: Managed the sales floor, handling escalations and resolving issues to maintain a smooth operational flow and enhance customer experience.
  • Cash Handling: Verified amounts of money, issued receipts for funds received, and ensured accurate cash management and financial integrity.
  • Merchandise Management: Organized and displayed new merchandise, strategized shelves, and reported order needs to management to maintain optimal stock levels.
  • Key Achievements:
  • Consistently achieved and surpassed sales targets across multiple product categories.
  • Enhanced operational efficiency through effective floor management and resolution of escalations.
  • Maintained accurate financial records and ensured a high standard of cash handling.

Education

SECONDARY SCHOOL CERTIFICATE -

Maharashtra State Board
03.2002

Bachelor of Arts - General

Sikkim University Distance Education
12.2011

Higher Secondary School Certificate - undefined

Maharashtra State Board
03.2004

Skills

  • Technical Skills
  • Inventory Management
  • Warehouse Management Systems (WMS)
  • Logistics and Supply Chain Management
  • Order Fulfillment
  • Data Analysis
  • Operational Skills: Process Optimization
  • Safety Compliance
  • Budget Management, Quality Control
  • Leadership and Management Skills: Team Leadership, Training and Development, Conflict Resolution & Performance Management

LANGUAGES

Hindi – Advanced
English – Advanced
Marathi – Intermediate
Urdu – Elementary

Timeline

Warehouse Operations Manager

The White Teak Company By Asian Paints
05.2019 - Current

Salon Manager

Lakme Lever Pvt Ltd
09.2016 - 03.2019

Store Manager

TATA DOCOMO
11.2013 - 08.2016

Sales Floater

Vodafone India
03.2012 - 10.2013

Bachelor of Arts - General

Sikkim University Distance Education

Higher Secondary School Certificate - undefined

Maharashtra State Board

SECONDARY SCHOOL CERTIFICATE -

Maharashtra State Board

Project

Project Completion: Successfully led and completed multiple high-impact  projects, including store setups, dealer store setups, and client site  completions, with a strong focus on efficiency and quality.  Role and Responsibilities: Managed project timelines, coordinated with  cross-functional teams, and ensured adherence to budget and quality  standards. Effectively utilized a technician team to streamline processes and  resolve issues, ensuring timely and accurate project delivery.  Achievements:  Delivered store setups, dealer store setups, and client site completions ahead  of schedule, resulting in improved client satisfaction and operational  efficiency.  Implemented strategies and tools that significantly enhanced inventory  management and workflow efficiency.  Received recognition for outstanding project execution and leadership,  demonstrating strong capability in managing complex projects.

AZHARUDDIN SHAIKH