AZHARUDHEEN S
METTUPALAYAM
Summary
Results-oriented professional with a proven track record in account management, eager to contribute to a dynamic organization by leveraging extensive experience and skills. Committed to driving collaborative growth and success for both employees and employers through strategic initiatives and effective relationship management. Adept at identifying opportunities for improvement and implementing solutions that enhance overall performance. Passionate about fostering an environment where innovation thrives and partnerships flourish.
Overview
13
13
years of professional experience
Work History
SENIOR OPERATION ANALYST
FIRST ADVANTAGE GLOBAL PVT LTD
03.2022 - Current
- Spearheaded the establishment of the background screening process as part of a pilot project.
- Demonstrated exceptional dedication and effort, resulting in the successful implementation of the process.
- Achieved an impressive 80% completion rate for source verification, showcasing a commitment to thorough and accurate screening procedures.
- Collaborated with the team to refine and optimize the screening process, contributing to overall operational efficiency.
- Single-handedly managed the education verification process for the Middle East region, showcasing strong organizational and multitasking skills.
- Established valid and reliable contact details for educational institutions in the Middle East, facilitating seamless communication and verification.
- Implemented secure verification links, ensuring a streamlined and efficient process for education verification.
- Consistently met and exceeded verification targets, enhancing the effectiveness of the education verification process.
- Achieved a commendable rating in the appraisal process, reflecting consistent performance and contributions to the success of the background screening operations.
- Analyzed operational workflows to identify inefficiencies, leading to streamlined processes and improved team productivity.
- Developed comprehensive reports on key performance indicators, enhancing decision-making and strategic planning for projects.
- Collaborated with cross-functional teams to implement process improvements, resulting in enhanced service delivery and client satisfaction.
- Utilized data analysis tools to monitor operational metrics, driving initiatives that increased overall efficiency and effectiveness.
- Analyzed operational workflows to identify inefficiencies, leading to streamlined processes and improved team productivity.
- Based on the details provided for the role of Senior Operations Analyst, here are eight resume experience statements tailored to reflect the responsibilities and skills typically associated with such a position:
- Analyzed operational data to identify trends, enhancing decision-making processes and improving overall efficiency across departments.
- Led cross-functional teams to implement process improvements, resulting in streamlined workflows and increased productivity.
- Developed comprehensive reports to track performance metrics, supporting strategic planning and resource allocation initiatives.
CONTENT ANALYST – ARABIC LANGUAGE SPECIALIST (M&A)
REFINITIV INDIA SHARED SERVICES PVT LTD (LSEG)
06.2020 - 03.2022
- Conducted an in-depth analysis of the entire Middle East stock market to validate and authenticate information related to mergers and acquisitions.
- Collaborated closely with cross-functional teams to ensure the accuracy and reliability of data for M&A projects.
- Played a key role in reviewing and interpreting complex financial data and reports related to M&A activities.
- Employed a meticulous approach to scrutinize and validate information, contributing to the success of M&A strategies.
- Utilized linguistic expertise in Arabic to navigate and understand intricate details in financial reports and news articles.
- PROJECTS: Merger and Acquisition (M&A)
- Analyzed Arabic-language content for mergers and acquisitions, enhancing data accuracy and supporting informed decision-making processes.
- Developed and implemented efficient content review processes, resulting in improved turnaround times for deliverables.
- Collaborated with cross-functional teams to ensure alignment on content strategy, fostering a unified approach to project execution.
- Utilized advanced analytical tools to extract insights from data, driving strategic recommendations for M&A activities.
- Mentored junior analysts in content evaluation techniques, promoting knowledge sharing and enhancing team capabilities.
- PROJECTS: Global Infrastructure.
- Conducted quality assurance checks on Arabic-language materials, ensuring compliance with industry standards and enhancing overall content quality.
- Facilitated training sessions on best practices for content analysis, contributing to increased proficiency within the team.
- Engaged in stakeholder communication to clarify content requirements, strengthening relationships and ensuring project objectives were met.
- Developed compelling headlines and meta tags, leading to higher click-through rates for web pages.
- Led training sessions for newly hired team members on company standards, tools, and best practices.
SENIOR EXECUTIVE
AEGIS CUSTOMER SUPPORT SERVICES PVT LTD (HIRERIGHT)
04.2017 - 05.2020
- Conducted thorough analysis and background screening for the Middle East region, specializing in reviewing and verifying documents in the Arabic language.
- Utilized phone calls, emails, and online weblinks, all in Arabic, to ensure comprehensive verification and accuracy in screening processes.
- Played a key role in maintaining the integrity of background screening operations through linguistic expertise and attention to detail.
- Contributed to the development and implementation of effective screening processes.
- PROJECTS: Operation Analyst/Background Screening
- Led cross-functional teams to streamline customer support processes, resulting in improved service efficiency and enhanced client satisfaction.
- Developed and implemented training programs for staff, fostering skill development and ensuring adherence to industry best practices.
- Analyzed customer feedback data to identify trends, driving initiatives that increased customer retention and loyalty.
- Spearheaded the integration of new support technologies, leading to a reduction in response times and improved overall service delivery.
ACCOUNTANT/ADMIN
SS FRUITS COMPANY
10.2014 - 01.2017
- Projects: Accounts Management, Administration, Invoice Handling, Dealing with Bank Loan Department
- Managed all aspects of accounts, ensuring accuracy and compliance in the import and export of fruits and vegetables.
- Oversaw the administration function, handling day-to-day administrative tasks and promoting operational efficiency.
- Facilitated smooth import and export operations, coordinating logistics, documentation, and compliance.
- Successfully handled the invoicing process, from generation to verification and processing.
- Interacted with the bank loan department, ensuring clear communication and compliance.
- Played a key role in ensuring financial records were well-maintained and aligned with accounting standards.
- PROJECTS: Accounts Management, Administration, Invoice Handling, Import and Export Operations, Dealing with Bank Loan Department
- Prepared and analyzed financial statements, ensuring compliance with regulatory standards and enhancing reporting accuracy.
- Managed accounts payable and receivable processes, streamlining workflows to improve cash flow management and operational efficiency.
- Developed and implemented budgeting strategies, resulting in optimized resource allocation and cost management across departments.
- Conducted audits and reconciliations, identifying discrepancies and enhancing financial integrity through effective risk management practices.
ARABIC TEACHER
ROSE GARDEN MATRICULATION SCHOOL
05.2013 - 09.2014
- Successfully managed and conducted classes in Arabic and Computer subjects.
- Demonstrated effective teaching methodologies, contributing to the academic development of students.
- PROJECTS: Teaching (Arabic & Computer)
- Developed and implemented engaging lesson plans that enhanced student comprehension and retention of the Arabic language.
- Fostered a supportive classroom environment, encouraging student participation and improving overall language proficiency.
- Designed assessment tools to evaluate student progress, ensuring alignment with curriculum standards and effective learning outcomes.
- Integrated technology into lessons, utilizing digital resources to facilitate interactive learning experiences and increase student engagement.
Education
B.A - School of Islamic Studie
B.S Abdurahman University Crescent Campus
Chennai01.2013
BBA - Business Administration
Madras University - Distance Education
Chennai01.2013
High School Diploma -
Distance Education
Chennai 04.2001 -
SSLC - Secondary School Leaving Certificate
Distance Education
Chennai05-2007
Skills
ACHIEVEMENTS & AWARDS
EXCEPTIONAL PERFORMANCE - 2018, EXCEPTIONAL PERFORMANCE – 2019, SPOT AWARD – 2022, GAME CHANGER AWARD - 2023
EXTRA – CURRICULAR ACTIVITIES
Cricket, Table Tennis, Settle Cark, Volleyball and Swimming.
DECLARATION
I hereby solemnly declare that the information furnished above are true and correct to the best of my knowledge and belief.
Timeline
SENIOR OPERATION ANALYST
FIRST ADVANTAGE GLOBAL PVT LTD
03.2022 - Current
CONTENT ANALYST – ARABIC LANGUAGE SPECIALIST (M&A)
REFINITIV INDIA SHARED SERVICES PVT LTD (LSEG)
06.2020 - 03.2022
SENIOR EXECUTIVE
AEGIS CUSTOMER SUPPORT SERVICES PVT LTD (HIRERIGHT)
04.2017 - 05.2020
ACCOUNTANT/ADMIN
SS FRUITS COMPANY
10.2014 - 01.2017
ARABIC TEACHER
ROSE GARDEN MATRICULATION SCHOOL
05.2013 - 09.2014
High School Diploma -
Distance Education
04.2001 -
BBA - Business Administration
Madras University - Distance Education
B.A - School of Islamic Studie
B.S Abdurahman University Crescent Campus
SSLC - Secondary School Leaving Certificate
Distance Education