AZIABEEVI
Dubai
Summary
Versatile Pre-Sales Executive with a proven track record at Supertron Infotech Trading LLC, achieving a 95% client satisfaction rate through expert Zoho CRM implementations. Skilled in Python and relationship building, I excel in delivering tailored solutions and driving market success. My approach combines technical proficiency with strong interpersonal skills to meet and exceed customer needs.
Overview
6
6
years of professional experience
Work History
Pre-Sales Executive
Supertron Infotech Trading LLC
Dubai
08.2023 - 06.2024
- Managed 20 Zoho CRM implementations across diverse industries, demonstrating versatility and depth of expertise
- Achieved 95% client satisfaction rate by enhancing user experience on Zoho platforms by conducting target-focused training sessions
- Elevated a client's market position by 20% by customizing and deploying a Zoho solution by refining their sales and marketing strategies
- Oversaw a team to deploy Zoho People for a 300-employee organization, ensuring smooth HR operations
- Achieved a 99.9% system uptime for critical business applications by implementing proactive maintenance and continuous monitoring protocols
- Oversaw a team that deployed Zoho Payroll solutions for 15 SMEs, enhancing payroll management efficiency
- Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
- Identified opportunities to upsell products or services based on customer needs.
- Developed and delivered presentations to prospective customers, highlighting product features and benefits.
- Gathered information from customers to create detailed reports outlining their requirements and preferences.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
Software Developer
Infox Technologies
Cochin
07.2019 - 08.2021
- Designed solutions to problematic programming.
- I have taken part in company-wide software discussions.
- Deployed web applications on AWS or Azure.
- Improved and corrected existing software and system applications.
- Executed testing of applications and software validation processes.
- Executed feasibility studies of proposed applications to determine whether they should be developed
- Obtained used requirements and translated those requirements to code
- Debugged applications and wrote efficient code in line with requirements and specifications
- Optimized program performance by analyzing code and making changes as needed.
- Collaborated with team members to ensure successful project completion.
- Provided technical support for users of the software system.
Python Developer Intern
LCC Computer Education
Cochin
06.2018 - 03.2019
- Experienced as a Python Backend Developer
- Analysis and Design of applications
- Django Framework that was used in web application to implement the model view controller
- Exposure on implementing authentications using ORM Libraries
- Used SQL Alchemy a ORM for writing the ORM Queries
- Having experience in both the versions of Python 2 and Python 3
- Worked on HTML/HTML5 and CSS/CSS3
- Working experience on GIT
Education
Certificate - Digital Marketing
DigiMagnet Academy
Kerala12.2022
Bachelor of Computer Applications - Information Technology
MG University
Kerala04.2015
Skills
- Bootstrap
- Css
- Css3
- Django
- Django framework
- Fast Learner
- Feasibility Studies
- Git
- Html
- Html5
- Java
- Microsoft Office
- Microsoft powerpoint
- Microsoft Word
- Powerpoint
- Python
- Python 3
- Relational Databases
- Sql
- Sql alchemy
- Windows
- ZOHO
- Zoho Books
- Zoho CRM
- Zoho People
- Zoho Payroll
- Software demonstrations
- Proposal writing
- Strong presentation skills
- Proposal development
- Influencing skills
- Define customer needs
- Interpersonal skills
- Effective communication
- Multitasking
- Sell technical products
- Relationship building
Training
Board of Higher Secondary Examination, Sslc
Languages
- English, Proficient
- Malayalam, Native
Timeline
Pre-Sales Executive
Supertron Infotech Trading LLC
08.2023 - 06.2024
Software Developer
Infox Technologies
07.2019 - 08.2021
Python Developer Intern
LCC Computer Education
06.2018 - 03.2019
Certificate - Digital Marketing
DigiMagnet Academy
Bachelor of Computer Applications - Information Technology
MG University
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