Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
CustomerServiceRepresentative
Aziz  Ahmed

Aziz Ahmed

Bengaluru

Summary

Experienced Sales Professional with expertise in driving growth and delivering business consulting services that drive results. Skilled in C++, Java, C, HTML, and Selenium Testing. Strong business development professional with a Bachelor of Technology focused in Computer Science from Lovely

Overview

5
5
years of professional experience

Work History

Senior Account Manager - Business Development

Squareyards
Bengaluru
04.2022 - Current

1. Prospecting and lead generation: Responsible for identifying and developing new leads and prospects to drive sales.

2. Property listings and marketing: Marketed and promoted properties to potential buyers, including creating property listings, coordinating professional photography, and developing marketing campaigns.

3. Sales negotiations: Experience negotiating deals with buyers and sellers, including managing contracts, closing deals, and resolving disputes.

4. Client relationship management: Built and maintained strong relationships with clients, providing excellent customer service and ensuring their satisfaction.

5. Market analysis: Researched and analyzed industry trends to identify opportunities and drive sales growth.

6. Networking and relationship building: Experience attending industry events and networking with potential clients, partners, and stakeholders to grow your business.

7. Managing sales pipelines: Managing sales pipelines, ensuring that sales opportunities are properly tracked and managed to maximize conversion rates.

8. Sales forecasting and reporting: Forecasted sales and provided regular reports to management, detailing progress towards targets and identifying areas for improvement.

Customer Success Manager

AMPA , Toothsi
Bengaluru
11.2020 - 04.2022

1. Grew Sales conversion % from 2% to 5.5% in a month.
2. Responsible for the City's Growth and customer retention.
3. Doubled the Number of Sales for the assigned City.
4. Managed a Team of 30 comprising Inside Sales Associates, Operation Associates and Logistic Managers.

Business Development Manager

upGrad Education
Bengaluru
11.2019 - 11.2020

1. Maintained open and ongoing communication with clients to meet needs and expectations.

2. Established new customer accounts using negotiation and sales closing abilities.

3. Determined business development opportunities and implemented effective strategy for client acquisition.

4. Developed short-term and long-term vision and strategy to achieve targeted sales objectives.

5. Leveraged cold calling, in-person visits and referrals to build leads.

Business Development Executive

AMPA, BYJUS
Bengaluru
12.2017 - 03.2019

1. Developed growth plans by identifying key clients, key targets and priority service lines.

2. Facilitated and managed business development plan based on market and industry research.

3. Listened to customer needs to identify and recommend best products and services.

4. Produced sales documents, finalized deals and filed records.

5. Greeted and assisted customers to foster positive experiences.

Education

Post Graduate Program - Management Studies

IMT Ghaziabad
Ghaziabad
05.2021

Bachelor of Technology - Computer Science

Lovely Professional University
Jalandhar
05.2018

High School Diploma -

Kendriya Vidyalaya
Kolkata
04.2014

Intermediate -

upGradVidyalayaVidyalayaVidyalaya
Kolkata
05.2012

Skills

  • Problem-Solving
  • Sales Projections
  • Sales Records Management
  • Contract Negotiation and Closing Tactics
  • Customer Service
  • Decision Making
  • Detail-Oriented
  • Team Recruiting and Onboarding

Languages

English
First Language
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Upper Intermediate
B2

Timeline

Senior Account Manager - Business Development

Squareyards
04.2022 - Current

Customer Success Manager

AMPA , Toothsi
11.2020 - 04.2022

Business Development Manager

upGrad Education
11.2019 - 11.2020

Business Development Executive

AMPA, BYJUS
12.2017 - 03.2019

Post Graduate Program - Management Studies

IMT Ghaziabad

Bachelor of Technology - Computer Science

Lovely Professional University

High School Diploma -

Kendriya Vidyalaya

Intermediate -

upGradVidyalayaVidyalayaVidyalaya
Aziz Ahmed