Experienced Mortgage QA analyst with 5+ years of expertise in loan processing, Reconciliation, Monitoring and bankruptcy compliance, seeking to utilize expertise in auditing, risk assessment, and regulatory adherence to enhance quality assurance processes and mitigate financial risks. Proficient in team building and collaboration, document review, audit and assurance as well as audit and testing. Mastering in tools like MSP, SHAW, Loansphere, Black Knight Invoicing.
▪ Conducted comprehensive reviews of PCN filings and trustee payment records, identifying discrepancies and validating accurate updates to system records. Ensured alignment between court filings, system calculations, and borrower communications.
▪ Audited responses to Notices of Final Cure ensuring that all pre-petition arrears and post-petition obligations were accurately reviewed, documented, and responded to within regulatory timelines.
▪ Monitored bankruptcy accounts for post-petition delinquency and confirmed the accuracy of referrals to legal or collections teams. Ensured accounts were reviewed in alignment with bankruptcy plans before initiating escalations.
▪ Checked the accuracy and timing of Notices of Default issued on bankruptcy accounts. Audited loan histories and servicing data to confirm appropriate legal action based on documented delinquencies and plan non-compliance.
▪ Performed detailed QA reviews of bankruptcy loan accounts, validating payment applications, suspense balances, fee waivers, and system coding. Ensured all account activity was in compliance with bankruptcy rules and servicing standards.
▪ Examining the promissory notes and allonges to ensure proper and complete endorsements from the originator to the final investor and identifying breaks in the chain of endorsement or missing allonges and also verifying the signatures, dates, and endorsement sequence to confirm the legal enforceability of the note chain.
▪ Evaluated and prepared collateral packages, including original promissory notes, assignments, allonges, and recorded security instruments, to ensure accuracy and completeness before delivery to custodians, investors, or warehouse lenders.
▪ Managed title package documentation including title commitments, final title policies, liens, and legal descriptions, ensuring alignment with loan data and compliance with investor and agency standards.
▪ Reviewed, verified, and dealt with key mortgage documents (including promissory notes, deeds of trust, riders, assignments, and disclosures) to ensure they were complete, accurate, and compliant with investor guidelines and regulatory standards.
▪ Conducted detailed quality control reviews of foreclosure document packages before attorney referrals, court filings, or trustee actions to ensure accuracy and compliance with investor and regulatory requirements.
Regulatory Compliance
Risk Management
Quality Assurance & Auditing
Bankruptcy & Loan Servicing
Foreclosure Management
Data Validation
Analytical Skills
Attention to Detail
Time Management
Communication Skills
▪ Awarded Top Performer of the Quarter for excellence in quality and productivity performance.
▪ Recognized with the SPOT Award for exceptional attention to detail and consistently maintaining high productivity and quality throughout the year.
▪ Microsoft Excel ▪ MSP ▪ SHAW
▪ Black Knight Invoicing ▪ NDC