B. AVED NEGO
Operation & Procurement Manager
Summary
A solution Oriented Operation & Procurement Manager who can formulate and drive a consistent approach toward all sourcing & purchasing activities. Holding ability of delivering individual solution to a specific problem combining ingenuity and integrity Ensuring always all purchasing activities support and strengthen the strategic objective of the organization. . Dynamic & progressive leader with strong communication skills and a proven competency for relationship building and first-rate customer relationships. Excellent organizational and time management skills. Ability to understand the complexities of tasks, change priorities, and meet deadlines. change perspectives to present approaches by contributing to projects that deliver commercial value through strong execution on cost-efficiency and operational improvements. Would like to join an esteem Organization where the company consider its people to be its important asset, so that I can grow along with the organization
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Operation Manager (VHD process, PO, scrap, MIS)
Amazon India
10.2021 - Current
- Initiates the key steps for the smoother validation process for all carrier partners across India within TAT.
- Identifying and assessing potential operational risks and developing mitigation strategies.
- Ensure the team is facilitated with all necessary documents, like WO, MSA (master service agreement), revised rates, agreement, and addendum.
- Contribute to the process improvement and implementation.
- Ensuring that operations comply with relevant regulations and standards.
- Monthly & Quarterly Governance with the client to have clear visibility on the process output and project's performance
- Identify key performance indicators (KPIs) and ensure strong communication and collaboration across all relevant teams.
- Ensuring the team is meeting SLA with quality deliverance
- Interconnect with the respective project managers/stakeholders for the new amendment in process with SOP, which is agreed upon with the client.
- Ensure all TIS and AMs are adhering to the SOP and complying with the organization structure & discipline.
- Seeking and achieving new business opportunities where better service can be provided and business growth can originate.
- Measures the number of new leads generated through various channels.
- Hiring, training, and developing staff to ensure they have the skills and knowledge needed to perform their roles effectively.
- Excellent client relationship management, which helps to generate more revenue in terms of getting more business.
- Ensuring that customers receive excellent service
- Escalate to the respective HOD in case of delay/slow response by the department process POC and escalate to the corporate higher authorities if required.
- Projection of total vendor due payment, outstanding status is to be paid in case of budget consumed, which helps for the provision of an approximate budget for the pending payment.
- Arrange the NDC (No Due Certificate), reconcile with the vendor, and forward to finance, which helps to close the open items in books each quarter.
- Visit every circle for the review of the smoother process and resolve if there is any issue.
- Flashing dashboard for process improvement as well as team improvement.
- Organize training for the candidate for process development, new policy, and upgrade of the system to better adaptability of the team and better performance.
- Achievements
- Implemented a lean training program that achieved the target of 98.3% PAM (Payment Accuracy Matrix).
- Achieved SLA even below the target, i.e., 5 days to 3 days.
- Provided the best resource with a cost margin & brought revenue growth in terms of spending against the approved budget. (Profit)
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Operation Manager (procurement process)
TATA Consumer Product Limited
06.2017 - 09.2021
- Heading a team of releasing PO as per the PR raised by 15 sites for Capex & consumable and MRO
- Creating plans to optimize purchasing processes, reduce costs, and ensure a reliable supply chain
- Sourcing potential suppliers based on factors like price, quality, reliability, and delivery capabilities
- Identifying potential risks in the supply chain and developing strategies to mitigate them
- Building and maintaining strong, long-term relationships with key suppliers to ensure a reliable supply of goods and services
- Collaborating with various departments within the organization to understand their needs and ensure that procurement activities align with business goals
- Ensuring that all procurement activities comply with company policies, regulations, and relevant laws
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer service standards; and resolve problems.
- Understand and prepare the indent as per the marketing & sales requirement.
- Planning vendor allocation for the issued order.
- Frequent follow-up of shortfalls and management of the inventory.
- Slow-moving SKUs to be monitored and ensuring the production to be restricted.
- Understanding the intensity and delicacy of the requirement, ensuring the safety stock to be maintained.
- Frequent follow-up with the production units and ensuring the supply is organized
- Monitor the end-to-end process of order processing, such as placing orders, tracking transit orders, and stock in & out.
- Forecast requirements analysis variances; initiating corrective actions
- Analyze process workflow, employee and space requirements, and equipment layout; implement changes.
- Frequent connect for all department managers and supervisors, with review/approval responsibility for all operations employees.
- Manage relationships with key operations vendors.
- Track OTIF & service levels
- Review and approve all operational invoices and ensure they are submitted for payment.
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
- Managing all elements of the payables functions. Manage the payables function, which involves indexing, invoice processing, payments, and query management areas across all suppliers. Project management, VHD, invoice processing, data entries, vendor reconciliation, projection report, MIS, dashboard, and client management.
- Fuel Purchasing Desk
- Drive the purchase operation of fuel for DG across 235 sites.
- Ensure all tickets raised by the site team are timely addressed.
- Understand the delicacy of price fluctuation across the states and guide the team to buy fuel at the lowest price.
- Ensure the team places the order on the supplier portal and briefs the delivery location, TAT, and other necessary measures.
- Ensure the team places the PO and shares it with the supplier once approved.
- Guide the team to further share the GRN with the supplier and ensure the supplier submits an accurate invoice in the portal by validating the PO number, item description, order date, invoice date, unit rate, and quantity, and ensure the billing and shipping address is in line with the purchase order and do ensure the supplier submits the invoice on the same day.
- Standardize the process for emergency requirements in case of site down, major power cuts, and supply issues.
- Publish the dashboard and do the analysis on the action points.
- Briefing proactive action plans to the team to avoid any future confusion or delay.
- Manage the escalation and do the RCA.
- Scrap
- Drive the scrap invoicing process for 200+ sites.
- Ensure the team generates all invoices correctly with the agreed price against the respective partners/buyers.
- Ensure the SLA gets maintained on each request.
- Ensure the team correctly categorized the nature of products sold so that accounting can be done correctly.
- Make sure the daily report gets circulated to the leadership to understand the scrap sales.
- Publish a weekly dashboard for scrap analysis and get the review done.
- Prepare an action plan as per the MOM and take away from the review and guide the team to execute the corrective action.
- Take necessary steps to streamline the process.
- Amend or create SOP for new development.
- Ensure on-time reporting to the taxation team to get the GSTR filing done.
- Manage Escalation.
Asst. Manager E-commerce
PMHLC (Zigy)
- Monitor day-to-day operation of order management activities for healthcare products in the e-commerce organization.
- A point-to-Z-point delivery was monitored.
- Monitor the entire FC operation (fulfillment center throughout 5 sites/cities).
- Ensuring inventory is maintained.
- In case of delay due to stock unavailability, escalated to the local CAT team for respective categories, i.e., care/cure to intervene.
- Work on the backlog report and ensure all the deliveries are done within the timeline.
- In case of delay due to stock unavailability, escalate to the local CAT team for respective categories, i.e., care/cure, to intervene.
- Ensure to clear all the obstacles against the delivery, i.e., fulfillment to technical and finance to top-level approval.
- Circulate the day-wise delivery report to the management.
- Closely working with the Customer Service Team in terms of resolution of customer escalation regarding order deliveries
- Petty cash approval to facilitate daily basic requirements at FCs
- Ensure enough balance to be available with FC heads for the daily procurement by following up with the finance team.
- SOP creation for the amendment of the process.
- Key involvement in new projects onboarding
- Process design for new projects.
Sr. Procurement Specialist
Software ONE India Pvt. Limited
03.2014 - 09.2015
- Assigned with the global PO placing and delivery reminder process for NL, CH, GB, ES, IE, and AT.
- Place both the manual and online orders as per the released sales order.
- Place the vendor with proper checking for qty, price, and currency.
- Work on the backlog report and chase with the publisher and make sure to receive the deliveries within SLA.
- In case of delay, escalated to the local procurement of respective subsidiaries to intervene.
- Send the delivery to the contracting team and the reminder team to book and ship within SLA.
- Reminder to the contracting if the delivery is not booked within 24 24hers and make sure to deliver to the end-user within SLA.
- Team Leader:
- ERP-EDMS, SAP, DMS, ORACLE
- Responsible for AIRCEL, VIOM, MTS, and YUM Restaurants PVT. LTD.
- Leading corporate VHD operation in the new online payment process EDMS.
- Monitor the follow-up report and MIS report.
- Alert of beyond TAT cases to all circles
- Circulates the executive performance report and provides feedback for better improvement.
- Floating the dashboard to the client every week for the weekly review.
Education
MBA -
Sikkim Manipal University
Graduation (B.A.) - undefined
Sambalpur University
Intermediate - undefined
CHSE Orissa
Matriculation - undefined
BSE Orissa
Skills
Operation Management
Interests
Hobbies: playing cricket and football, playing musical instruments
Accomplishments
- Appreciated multiple times by the COO for consistently maintaining the SLA of 24 hrs. Delivery.
- Got appreciation for streamlining online rejection by bringing it down to zero from huge outstanding, which was Achieved for the first time in the last 14 years.
- Appreciated for the consistency in maintaining zero outstanding in each quarter.
- Appreciated for streamlining the PO placing process within SLA.
Disclaimer
All the information given above is true to the best of my knowledge.
B. Aved Nego
Date:
Place: Bangalore
Certification
Operation Managemant
Timeline
Operation Manager (VHD process, PO, scrap, MIS)
Amazon India
10.2021 - Current
Operation Manager (procurement process)
TATA Consumer Product Limited
06.2017 - 09.2021
Sr. Procurement Specialist
Software ONE India Pvt. Limited
03.2014 - 09.2015
Asst. Manager E-commerce
PMHLC (Zigy)
Graduation (B.A.) - undefined
Sambalpur University
Intermediate - undefined
CHSE Orissa
Matriculation - undefined
BSE Orissa
MBA -
Sikkim Manipal University