B MANJUNATH
TEAM LEADER MAINCASHIER
Bengaluru
Summary
Dynamic finance professional with extensive experience at Metro Cash & Carry, excelling in cash reconciliation and team leadership. Proven track record in enhancing customer service and driving sales through effective training and strategic initiatives. Proficient in POS systems and committed to fostering a positive team environment to achieve organizational goals.
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Enthusiastic Head Cashier with [Number] years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.
Overview
9
9
years of professional experience
Work History
Head Cashier
Metro Cash & Carry
06.2022 - Current
- Compliance (Reco of Sales, Collection of Cash and Equivalents from CC, Customer Ledger Maintenance)
- Rich experience in finance & accounting -SAP (FICO)
- Credit confirmation to Logistics team for goods dispatch
- Post advance payment across multiple payment modes into SAP
- Performing of COD Invoice recon Vs Payment Collections & Posting of Collection SAP entry to respective Ledger AC.
- Handling petty cash asper the Company policy
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Resolved escalated customer disputes with special actions such as discounts.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Streamlined the checkout process for improved customer experience and reduced wait times.
Senior Executive Officer
Deal Share Private Limited
01.2021 - 06.2022
- Established performance metrics to monitor progress toward organizational goals and objectives.
- Monitoring of warehouse stock dispatch and collecting cash collection against the invoices vs. actual receivables.
- Monitoring of staff's assigned roles and responsibilities.
- Maintaining petty cash as per the company policy.
Regional Head Cashier
Metro Cash & Carry
08.2016 - 12.2019
- Handling multiple stores in the South Zone in financial reconciliation and monitoring of SOP's.
- Improved regional performance by implementing strategic sales initiatives and effective team management.
- Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
- Closing of month-end and year-end books as per the company norms.
Education
High School Diploma -
Government Tool Room & Training Centre
Bengaluru, India 04.2001 -
Skills
POS system
Sales promotion
Sales expertise
Customer service management
Cash reconciliation
Cash handling expertise
Refunds and exchanges
Multi-tasking skill
Cashier training
POS system proficiency
Positive attitude
Team leadership
POS systems
Returns processing
Cash handling
Cash register operation
Transaction approvals
Crisis management
Tax compliance
Financial reporting
Problem-solving
Customer engagement
Multitasking and organization
Staff motivation
Timeline
Head Cashier
Metro Cash & Carry
06.2022 - Current
Senior Executive Officer
Deal Share Private Limited
01.2021 - 06.2022
Regional Head Cashier
Metro Cash & Carry
08.2016 - 12.2019
High School Diploma -
Government Tool Room & Training Centre
04.2001 -