Intend to build a career with leading corporate of hi-tech environment with committed & dedicated
people, which will help me to explore myself fully and realize my potential and I am willing to work as a key
player in challenging & creative environment.
Profile
Total experience:8 years 2 months , currently working at Citi in fund transfer and payment investigation
process.
Overview
8
8
years of professional experience
Work History
Citi corp
2023.05 - Current
Tata consultancy services
2018.02 - 2023.05
KYC ANALYST
Cognizant technology solutions
2016.09 - 2018.01
Roles and responsibilities in Citi:
Processed on a daily basis thousands to millions of dollars in US and International currency
of wire transfer payments and administrative messages into the Money Transfer and or
Correspondent Bank Systems
Received, released, and processed wire transfers thru Federal Reserve and Corresponding
bank relationships
Input call-in customer wire requests along with processing of call-back verifications
Perform end-of-day balancing with Federal Reserve, Core Deposits system, and foreign
exchange correspondent relationship
Monitored the effectiveness of daily wire operations
Performed wire related research and response to Accounting reconciliation questions
Assisted in preparing monthly management reports
Interpreted, evaluated, and clarified research requests to determine potential payment
issues
Regularly met with management team to discuss and resolve issues or billing obstacle
Roles and Responsibilities in TCS:
Worked as fraud investigator for Morgan Stanley ,etrade bank
Works with lenders and financial institutions to research accounts and help resolve existing account
fraud
Reaches out to lenders and financial institutions to gather details pertaining to accounts in order to
determine if an account is fraudulent
Interacts with lenders and financial institutions to report fraudulent issues, and initiate the
resolution process
Records interactions with customers in the AllClear ID Application and Salesforce
Com; details of
interactions, email correspondences
Customer fraud cases and tickets must be documented in detail with all pertinent information
regarding customer fraud
Roles and Responsibilities in Cognizant technology solutions
In Retail Kyc
Performed required KYC for individuals
Identified and verify the customer ID and Address Proofs
Based on risk based approach (RBA), Performed deep analysis on customer country of birth, country
of residence, trends of transactions, account balances, cross border transaction, existing products
client is using, cash withdrawals and deposits
Based on the above research assessing the client risk rating as low, medium and high
Escalated cases based on the risks identified
Worked in tools such as KYC(Passport), Lexis Nexis and other bank internal tool.