B. SANGEETHA
Punganur
Summary
I am looking for a suitable job in your organization where I can utilize my skills, learn and grow with in organization.
Offering strong verbal communication abilities and natural talent for connecting with people. Brings quick learning capability to master telemarketing tools and customer engagement strategies. Ready to use and develop persuasive communication and relationship-building skills in Telemarketer role.
Overview
2
2
years of professional experience
Work History
Telemarketer
Customer Service Department
TRICHY, TAMILNADU (Remote)
08.2023 - Current
- Monitored customer feedback to identify trends and recommend improvements in service delivery.
- Conducted outbound calls to promote products and services, enhancing brand awareness.
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Maintained high-quality service by being knowledgeable about company products, services, and policies.
Education
BCA -
PERIYAR E.V.R COLLEGE
01.2023
H.S.C -
St.Joseph's Higher Secondary School
03.2020
Skills
- Software known: WebDesigning-html
- Customer service
- Email and telephone etiquette
- Data entry
- MS office
- Documentation and reporting
- CRM software
- Inbound and outbound calls
- Adaptability and dependability
LANGUAGES KNOWN
Tamil: Read, Write and Speak.
English: Read, Write and Speak.
Timeline
Telemarketer
Customer Service Department
08.2023 - Current
BCA -
PERIYAR E.V.R COLLEGE
H.S.C -
St.Joseph's Higher Secondary School
Interests
Reading books, Listening music
Disclaimer
Hereby declare that the above mentioned information is up to my knowledge and I bear the responsibility for the corrections of the above mentioned particulars.