"As a strong leader and problem-solver, dedicated to effectively managing high-performing teams in order to promote organizational efficiency. Through independent decision-making skills and sound judgement, strive to positively impact company success by fostering a culture of innovation and collaboration. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product and Service expertise, including competitive offerings, pricing and market positioning. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Pharmeasy
bangalore
01.2022 - Current
Branding & Franchise.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Reviewed sales and gross profit report to assess company efficiency.
Identified and communicated customer needs to supply chain capacity and quality teams.
Leveraged data and analytics to make informed decisions and drive business improvements.
Defined clear targets and objectives and communicated to other team members.
Managed senior-level personnel working in marketing and sales capacities.
Developed strategy to increase sales and drive profits.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed detailed plans based on broad guidance and direction.
Supervised day-to-day operations to meet performance, quality and service expectations.
Launched quality assurance practices for each phase of development
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Set aggressive targets for employees to drive company success and strengthen motivation.
Managed over 30 customer calls per day and increased sales by 90%
Junior Engineer
Military Engineering Services, MES - Indian Army
05.2007 - 04.2020
Specialization : Engineering – Planning and Execution of high rise buildings
Planning and Design
Tendering, Execution, Preparation of bills and submission
Stores Management and Procurement
Consulted with other disciplines and clients to resolve issues effectively.
Worked closely with engineers and assisted with testing of multiple products.
Performed data analysis of information provided by customers to obtain metrics.
Adhered to safety procedures and good housekeeping standards to comply with regulations.
Developed, prepared and reviewed reports and studies to identify and recommend engineering solutions.
Collaborated with engineering team to determine project specifications.
Studied corrections from senior engineers to learn and grow professionally.
Generated cost estimates for inclusion in proposed capital and expense budgets.
Reviewed proposed engineering designs for manufacturing feasibility.
Interpreted blueprints and technical drawings to analyze upcoming projects.
Designed and coordinated engineering tests and experiments.
Assisted engineers with inspections of finished construction.
Collaborated with senior engineers on projects and offered insight.
Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
Prepared bid proposals for presentation to potential clients under supervision of senior engineer.
Prepared standard reports and documentation to communicate results to senior management.
Evaluated quality control processes and made recommendations for improvements in quality control.
Assisted with coordination of new equipment installation and implementation.
Studied manufacturing processes to improve overall knowledge.
Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
Developed new product design modifications.
Adhered to timelines to meet quality assurance targets.
Multiple tasks like store handled as additional duty