Ponnala Harika
Hyderabad
Summary
DevOps Engineer with experience in Azure cloud, CI/CD pipelines, monitoring, and automation. Skilled in building and maintaining Azure DevOps pipelines , Infrastructure as Code (Terraform/ARM), and proactive monitoring using Azure Monitor, Log Analytics, and Application Insights. Previously worked in production support, focusing on issue resolution, performance tuning, and system availability. Passionate about observability, reliability engineering (SRE), and cloud automation.
Overview
5
5
years of professional experience
Work History
DevOps Engineer
Tata Consultancy Services
01.2023 - Current
- Built and maintained CI/CD pipelines in Azure DevOps, Jenkins, and GitHub Actions to automate application deployments.
- Automated infrastructure provisioning with Terraform and ARM Templates by reducing deployment by 40%.
- Configured Azure Monitor, Log Analytics, and Application Insights to track service health and application performance by 50%.
- Automated alert-based notifications using Action Groups and Logic Apps for proactive monitoring.
- Deployed infrastructure using Terraform and integrated monitoring at the provisioning stage.
- Implemented containerized workloads in AKS, monitoring cluster health via Azure Metrics and Grafana dashboards.
- Automated creation of VPCs, Subnets, and Security Groups in Azure using Terraform.
- Monitored systems using Azure Monitor, Splunk, and ServiceNow alerts for performance and availability issues
- Performed incident resolution, root cause analysis, and log analysis to minimize downtime.
- Worked closely with DevOps teams to transition monitoring configurations into automated pipelines.
- Deployed infrastructure via Terraform and validated real-time logs and metrics in Log Analytics workspace.
Application Support Engineer
Tata Consultancy Services
04.2021 - 12.2022
- Delivered 24/7 application support for Linux-based production systems across banking and enterprise clients.
- Assisted with Splunk Enterprise upgrade, applied patches, and optimized index retention policies for performance and compliance.
- Utilized ticketing tools (ServiceNow) to track and resolve incidents within SLA.
- Performed basic server administration tasks, user access, and file system management in Linux.
- Gained foundational understanding of cloud systems and CI/CD workflows.
Education
Btech - Computer Science
Trinity Engineering College
09.2020
Skills
- Devops
- Git
- GitHub
- Docker
- Kubernetes
- Terraform
- CI/CD
- Pipelines
- Linux
- Shell Scripting
Languages
English
Telugu
Hindi
Timeline
DevOps Engineer
Tata Consultancy Services
01.2023 - Current
Application Support Engineer
Tata Consultancy Services
04.2021 - 12.2022
Btech - Computer Science
Trinity Engineering College
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