ASHISH KUMAR
Ranchi
Summary
Profile Summary Business-minded Network Administrator with 13 years of experience in supporting server and network environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server Administrator
CSM Technologies Pvt Ltd (CMMiML5)
12.2022 - Current
- Maximized uptime through routine maintenance of servers, switches, routers, and other networking equipment.
- Conducted regular audits to optimize server performance, implementing necessary upgrades for efficiency.
- Managed and monitored installed systems to ensure high availability and reliability.
- Enhanced network security by installing, monitoring, and maintaining firewalls and antivirus software.
- Conducted risk assessments to proactively identify and mitigate vulnerabilities.
- Implemented robust firewall and intrusion detection systems to enhance network security.
- Led server infrastructure development, covering quality assurance, staging, and production systems.
- Designed scalable network architecture to support seamless integration of new technologies.
- Planned and executed network expansions to accommodate new office locations.
- Ensured compliance with industry regulations by updating network infrastructure.
- Created comprehensive network documentation for rapid troubleshooting and issue resolution.
- Implemented cost-saving measures without compromising network performance or security.
- Managed network and system performance through troubleshooting, security patching, and maintenance.
- Facilitated seamless transitions during system upgrades or migrations by coordinating with stakeholders.
- Developed and implemented backup strategies to safeguard critical data.
- Implemented and maintained virtual private networks (VPNs) for secure remote access.
- Provided 2nd and 3rd level technical support and troubleshooting for internal and external clients.
- Deployed automated software updates and patch management processes to streamline operations.
L2 NOC ENGINEER FIELD ENGINEER
Railtel Corporation Of India
07.2014 - 12.2022
- Managed network projects including design, deployment, and administration of OFC, MPLS, L2VPN, L3VPN, and routing and switching solutions
- Conducted site surveys and coordinated with vendors to ensure adherence to project specifications
- Delivered technical support and troubleshooting, optimizing network performance and ensuring minimal downtime
- Design, implement, and maintain high- performance network infrastructures
- Monitor network traffic and performance, swiftly addressing connectivity issues to ensure optimal uptime
- Configure and manage routers, switches, firewalls, and implement advanced network protocols such as VLANs, VPNs, and OSPF
- Prioritize network security through firewall management, intrusion detection, and encryption to protect sensitive information
- Maintain comprehensive network documentation for easy reference and future scalability
- Collaborate with cross-functional IT teams to ensure seamless integration and operation of network services
- Provide user support and troubleshooting to maintain efficient network operations and resolve any issues promptly
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services
- Maintained hardware and software for networks and assisted in installation and upgrade of servers
- Maintained communication with colleagues to promote knowledge sharing and project collaboration
- Managed network performance and implemented changes to improve efficiency
- Diagnosed and resolved complex network problems
- Conducted scheduled maintenance during non-peak hours to guarantee uninterrupted service and restore network disruption
- Created and maintained documentation to understand traffic flows and identify bottlenecks
- Interacted and negotiated with vendors and contractors to secure network products and services
- Reviewed system logs to identify performance inefficiencies and implement appropriate solutions
- Developed and implemented policies and associated training plans for network administration and disaster recovery
- Designed and updated firewalls, networks, infrastructures and network scanning
- Responded to network security breaches by identifying, troubleshooting and resolving vulnerabilities to protect clients
- Conducted research on products, protocols and standards to remain abreast of developments in networking industry
- Monitored, analysed and reconfigured network environments to accommodate future scalability and improve performance
- Engineered and implemented technology solutions to support network systems, software and hardware for businesses
- Liaised with team members to complete progress tracking checks and deliver network projects before deadlines
- Implemented, tested, validated and maintained networking services according to solution designs
- Extensively researched unfamiliar products and technologies in effort to learn how best to use them
- Worked with executive management and department leaders to assess near- and long- term network capacity needs
- Monitored network services metrics to produce reports for comprehensive performance overview.
- Reduced downtime and ensured smooth operations by conducting regular preventative maintenance checks on telecommunications equipment.
- Expanded company''s service area by efficiently completing site surveys for potential new locations or expansions of existing networks.
- Maintained strong client relationships through clear communication, addressing concerns promptly, and providing quality support services.
- Enhanced network performance by troubleshooting and resolving complex technical issues in a timely manner.
- Contributed to the successful completion of major infrastructure upgrades, implementing cutting-edge technology solutions for clients.
- Increased customer satisfaction with efficient installation, repair, and maintenance of telecom systems.
- Collaborated with cross-functional teams to plan and execute large-scale telecommunications projects successfully.
- Worked closely with network administrators and server engineers to deliver quality service.
- Monitored overall network performance.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Enhanced network performance by installing, maintaining, and troubleshooting fiber optic systems.
- Increased network capacity by designing and implementing new fiber routes according to client needs.
- Minimized signal loss by skillfully splicing and terminating various types of optical fibers.
- Contributed to company reputation with professional communication skills when interfacing with clients during installations or follow-up visits.
- Reduced downtime by promptly identifying and resolving issues in fiber optic networks.
- Supported emergency response efforts as part of a dedicated on-call rotation for urgent repairs or system outages affecting clients'' networks.
- Maintained accurate records of completed projects, inventory usage, and equipment maintenance for future reference and budgeting purposes.
- Streamlined project completion by effectively managing a team of junior technicians during fiber optic installations.
- Created and implemented mentoring program for vendor negotiation and contract development.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services while maintaining high quality standards.
- Assisted with month-end closing procedures by preparing necessary reports and reconciliations related to invoicing activities.
- Streamlined accounts payable processes for increased accuracy and faster payment turnaround times.
Network Administrator
ACTOSS TECHNOLOGY PVT LYD
05.2011 - 02.2014
- Designed scalable networks that accommodated rapid organizational growth without sacrificing performance or reliability.
- Streamlined communication between departments by designing and implementing efficient routing protocols.
- Managed vendor relationships to ensure timely delivery of equipment, services, and support in accordance with project timelines.
- Optimized network performance by proactively identifying and resolving bottlenecks.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Planned implementation of network enhancements and upgrades.
- Monitored network health using diagnostic tools, promptly addressing any anomalies detected.
- Conducted regular maintenance tasks, proactively identifying issues before they escalated into larger problems.
- Enhanced network security with the implementation of advanced Cisco technologies and best practices.
Education
CSE
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
Bhopal06.2010
12th - SCIENCE
RS MORE College
Dhanbad, India10.2005
10th -
Zila School
Dhanbad, India05.2002
Skills
- Network Troubleshooting
- Load Balancing Techniques
- Backup and recovery
- Azure Active Directory
- DNS Management
- Server Migration Planning
- IIS Administration
- Certificate Services Management
- Windows Server management
- Patch management
- OSPF routing
- Capacity Planning
Accomplishments
- Supervised team of 10 staff members.
Certification
- CEH (EC Council)
- JNCIA (Juniper Associate).
- Fortinet- NSE3
- Oracle Cloud Infra Foundation.
- MBA in IT & Marketing(Distance Education)
- Microsoft Azure Cloud Security (AZ500).
Languages
Languages
English
Hindi
Timeline
Server Administrator
CSM Technologies Pvt Ltd (CMMiML5)
12.2022 - Current
L2 NOC ENGINEER FIELD ENGINEER
Railtel Corporation Of India
07.2014 - 12.2022
Network Administrator
ACTOSS TECHNOLOGY PVT LYD
05.2011 - 02.2014
CSE
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
12th - SCIENCE
RS MORE College
10th -
Zila School
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