FYAIZ AHMED

• Answer and direct phone calls from Directors and Parents
• Organize and schedule minutes of meetings
• Write and distribute email, correspondence memos, letters, faxes and application forms
• Preparing students reports /data sending to University.
• Updating chemical store (Intending stock looking for expiring items, Visualize safety procedure in Lab
• Order office supplies and research new deals with suppliers and maintain contact list as well
• Book travel arrangements submit and reconcile expenses and Payroll reports as well
• Provide general customer service to visitors
• Counsel students with holistic and helping in their education and family problems with grief.
• Managed bi-weekly payroll employees, as well as insurance matters, workman's compensation and compliance reporting.

• Assisted Front Office Manager in rendering customized service to VIP guests aimed at enhancing guest satisfaction
• Collaborated with various support teams in maintaining seamless operations with regards to front office and guest services
• Built & maintained productive business relationship with various internal departments and external entities pertaining to operational requirements
• Followed up with various support teams in maintaining cleanliness of lobby and public areas, lights as well as front office staff in compliance to organizational policies and procedures
• Evaluated & ensured compliance to documentary requirements of arriving guests and coordinated with night reception in optimizing room utilization during high occupancy periods
• Liaised with finance department pertaining to credit policies, procedures and accounting standards
• Maintained updated knowledge of legal related to hotels and rental contracts
• Coordinated activities related to promoting inter-hotel sales and in-house facilities
• Identified training requirements and prepared front office training plans
• Authorized rate and room changes, paid outs, rebates, cash advances, acceptance cheque aligned to operational requirements
• Generated awareness on safety and hygiene parameters amongst team members for implementing same in day to day business transactions
• Assessed team performance & rendered productivity enhancement feedback
• Organized training sessions for team members based on identified training needs
• Updated business status to senior management & other stakeholders using detailed reports & presentations to enable effective decision making

• Set up & ensured compliance to warehouse operational standards (production, productivity, quality and customer-service standards) by aligning warehouse information to plans and reviews
• Enhanced operational efficiency by resolving issues and identifying warehouse system improvements / implementing security alarms in warehouse
• Maintained equipment uptime by enforcing operating instructions, troubleshooting breakdowns and conducting preventive maintenance & repairs based on business as well as operational requirements
• Collaborated with various support team in maintaining updated inventory by conducting monthly physical counts, reconciling variances and inputting data
• Scheduled materials to be moved to and from warehouse by coordinating inventory transfers with related departments based on business & operational requirements
• Focused on seamless operations by delivering supplies and equipment to departments, maintaining storage area in compliance to store design principles
• Ensured compliance to warehouse financial standards by providing annual budget information, assessing expenditures, implementing effective remedial measures based on identified variances

• Set up & managed inputs for the manufacturing plant
• Developed & implemented test cases and scenarios for hardness testing
• Conducted functional testing, regression testing to align with new developments
• Highlighted operational issues related to manufacturing products to senior management for implementing effective remedial measures
• Prepared & presented various status reports to the senior management and other stakeholders to enable effective decision making
• Monitored company inventory to keep stock levels and databases updated.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.

• Focused on seamless processing of sales and Profitability in coordination with sales administration and operations teams
• Ensure standards of hygiene are maintained and that restaurant complies with health and safety regulations
• Managed stock levels, kitchen supplies, petty cash, and good housekeeping in coordination with internal & external stakeholders
• Publicized restaurant by designing and placing advertisements, inviting food editors to review restaurant, encouraging local businesses to hold social events at restaurant
• Recruited, conducted orientation, training, scheduling, coaching, counseling, and disciplining employees and communicated job expectations
• Handled customer enquiries and complaints to resolve issues to their satisfaction

Entrepreneur

• Increased business profits 100% by streamlining processes and trimming unnecessary positions

• Developed and implemented sales and marketing strategies to boost short, mid, and long-term business growth across all product segments
• Planned, developed and implemented effective marketing communication campaigns
• Monitor ongoing campaign spend against budget, kept accurate records and highlighting where variances occur
• Identified potential opportunities which would benefit operation and administration of company
• Focused on enhancing product volumes, brand image & visibility, market share & profitability including development of annual marketing plans
• Maximized market penetration through development of effective network
• Conducted market research to analyze and assess market potential, tracking competitor activities for providing valuable inputs to fine-tune marketing strategies
• Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters

• Awarded Community Welfare

• Awarded Bachelor in Business Administration