Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Venkatesh Jayakumar

Associate Test Manager
Chennai

Summary

Overall 13+ years of professional experience as Associate Test Manager in Quality Engineering. Proficient in Analysis of user requirements/functional specifications, Managing the team of 10+ members and Communicating with Client in daily basis. Well versed in both manual and security testing process with tools like Cenzic Hailstorm and Guidewire Products (PolicyCenter and ClaimCenter). Team player with excellent technical and communication skills and strong understanding of software life cycles and software testing methods with P&C Insurance and Surety Bonding domain knowledge. Passionate to AI and Automate the repetitive tasks. SPECIFIC SKILLS SUMMARY: Excellent Understanding of the software development lifecycle and role of QA. Experience in testing Web and Desktop based applications in windows environment. Expertise in Validation, Acceptance, Compatibility, Functional, Integration, Regression, Usability, API Testing and Smoke Testing Experience in creating Test Plans, Test Strategy Plans, Test Scenarios, Test cases, Week Status Report, Monthly testing metrics to Organization. Proficient in testing methods like Integration Testing and User Acceptance Testing. Expertise in Guidewire ClaimCenter testing, Web services testing using SOAP UI, Ikharo Tester and Message Queue testing using Hermes JMS applications Experience in Jenkins (CI/CD) and GitHub. Experience in implementation of Security Testing using Cenzic Hailstorm v7.2. Expertise in Personal and Casualty Insurance Principles & Surety Bonding domain. Knowledge in SQL for extracting data from various DB tables. Expertise in Defect tracking tools like Jira, X-Ray, Zephyr, HP ALM Quality Center 11.52, Microsoft Test Manager Professional and Serena Team Track. Good analytical, problem solving and communication skills. Having keen sense of initiative in taking on new tasks. Experience as QA Lead, Business Tester and onsite/offshore coordination. Experience in Internal and External (SAS 70, CMMI Implementation) audits and assessments. Can play dual role of Team Lead Player or work individually as per the project requirement.

Overview

13
13
years of professional experience
3
3
Certifications

Work History

Associate Test Manager

Ernst & Young GDS
Chennai
02.2022 - Current
  • Implementing the merger of multiple Claim systems into a Single Claims Application called Enterprise One ClaimCenter along with the enhancing the system with new features in monthly releases based on the end user needs with High Quality
  • With that, handling the GW upgrade to Version 10 to have more features from the Product to ease the end user’s day-to-day job
  • Roles, Manage a team of technicians in their daily duties and task allocation
  • Delegating the tasks to the seniors in the team
  • Attend Requirement Walk through, Weekly Status Report and Defect triage meetings with Clients
  • Implementing New Tools (In house & open source) to save manual efforts and stream lime & ease the processes
  • Attend meetings with developers and managers for risk assessment of product
  • Review the Test Scenarios, Test Cases, Review Logs, Query Logs and Requirement Traceability Metrics from the test technicians prior submitting to Client Review
  • Defect Reporting and Test Execution and Test Summary Preparation
  • Running Regression Suites and Smoke Tests Scripts designed in Selenium and Cucumber BDD Framework
  • Log Risks, Decisions, Defects in Jira and tracking the status
  • Documenting all issues and queries and monitoring progress towards resolution
  • Attending weekly project checkpoint meetings and addressing issues related to test activities
  • Preparing Weekly Status Reports and reporting to Onsite counter parts
  • Mentoring new associates in the team
  • Take caring of Process Audits with Quality Control team and Internal Delivery Reviews
  • Part of Testing Interview Panel
  • Name : Venkatesh Jayakumar
  • Father’s Name : Jayakumar M
  • Sex : Male
  • Languages known : English and Tamil
  • Date of birth : 25/11/1986
  • PAN Number : AILPV7570P

Test Lead

Ernst and Young GDS
10.2015 - 01.2022
  • Collaborated with product owners to stay current on intended functionality.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Checked configuration files and logs to uncover root causes of problems.
  • Worked with supervisors to improve testing capabilities.
  • Delivered lectures on testing techniques, tools and protocols to internal staff.
  • Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
  • Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
  • Provided reports on milestones, issues and test concerns to project managers for assistance.
  • Streamlined testing processes to identify areas in need of improvement.

Associate Test Lead

Ernst & Young GDS
Chennai
10.2015 - 10.2020
  • America’s Leading insurance provider that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowner’s coverage as well as investment and retirement-planning products
  • Implementation of Guidewire’s ClaimCenter, which is a web based end to end claims management system and implementation of Guidewire’s Contact Management which is used for managing vendor contact
  • ClaimCenter Functional testing: Functional testing was primarily focused to validate the configuration and integration requirements that are captured in the story cards, Integration design and mapping documents
  • The scope of functional test is also extended to perform the regression testing where there is any change of the existing functionalities or defect fixes pertaining to sprint level development activities
  • Some of the key functional validation includes UI Validation, claims functionality validation provided in story cards like claims lifecycle workflows, business rules, assignments, user roles and security, Mapping Validation, Trigger rules, Payloads, Logs etc
  • This project is a Transformation Project from a Classy Claims application to Guidewire ClaimCenter 8.0, which has three streams as Configuration, Integration and Data conversion
  • Ernst and Young LLP is completely responsible for the implementation the project which includes Development and Testing in Agile methodology
  • Its challenging project as it has 60+ Configuration story cards and 35+ including few complex integrations in the transformation program
  • Roles & Responsibilities:, Manage a team of technicians in their daily duties and task allocation
  • Attend Requirement Walk through, Weekly Status Report and Defect triage meetings with Clients
  • Attend meetings with developers and managers for risk assessment of product
  • Review the Test Scenarios, Test Cases, Review Logs, Query Logs and Requirement Traceability Metrics from the test technicians prior submitting to Client Review
  • Defect Reporting and Test Execution and Test Summary Preparation
  • Log defects in the Microsoft Test Manager Professional and tracking defect status
  • Documenting all issues and queries and monitoring progress towards resolution
  • Attending weekly project checkpoint meetings and addressing issues related to test activities
  • Preparing Weekly Status Reports and reporting to Onsite counter parts
  • Mentoring new associates in the team
  • Take caring of Process Audits with Quality Control team
  • Part of Testing Interview Panel
  • America’s Leading Insurance Provider
  • Module : E1P ClaimCenter and GW Upgrade

Test Lead

Capgemini
Chennai
01.2011 - 10.2015
  • This project is to provide Application Maintenance Service to different CNA Surety applications
  • Capgemini is completely responsible for the implementation of Business Need Requirements (BNR), Minor Enhancements (ME) and Product Defect Reports (PDR) that are assigned for a series of Maintenance Releases and Weekly/Emergency releases for a particular year
  • Agency Profile, bONdLINE, ePay, BPST, Surety Portal, Manage Forms, BPR are few of the different applications of CNA Surety applications that are maintained under this project under Surety Cluster team
  • Roles & Responsibilities:, Responsible for interviewing and placing candidates in various test positions within the team
  • Manage a team of technicians in their daily duties and task allocation
  • Attend Requirement Walk through, Weekly Status Report and Defect triage meetings with Clients
  • Attend meetings with developers and managers for risk assessment of product
  • Develop Test Plans and Test Strategy Plans
  • Ensure that specific elements of the product are thoroughly tested per the Test Plan documentation
  • Review the Test Scenarios, Test Cases, Review Logs, Query Logs and Requirement Traceability Metrics from the test technicians prior submitting to Client Review
  • Defect Reporting and Test Execution and Test Summary Preparation
  • Log defects in the Team Track & HP ALM Quality Center and tracking defect status
  • Documenting all issues and queries and monitoring progress towards resolution
  • Attending weekly project checkpoint meetings and addressing issues related to test activities
  • Preparing Weekly Status Reports and reporting to Onsite counter parts
  • Mentoring new associates in the team
  • Perform Security Testing using Cenzic Hailstorm 7.2 tool to ensure the new does not have any vulnerabilities
  • America’s Leading Insurance Provider
  • Module : Guidewire ClaimCenter 8.0 Implementation and Prod Maint

Test Analyst

Capgemini
Hyderabad
01.2011 - 09.2012
  • This project is to provide Application Maintenance Service to different applications
  • Capgemini is completely responsible for the implementation of Business Need Requirements (BNR), Minor Enhancements (ME) and Product Defect Reports (PDR) that are assigned for a series of Maintenance Releases and Weekly/Emergency releases for a particular year
  • Famus R, Lawyers Insurance, Rating Data Repository (RDR), HAL, Smart Applications are few of the different applications of the Client Company that are maintained under this project under Specialty Lines team
  • Roles, Responsible for analyzing Requirements using Requirement Trace Matrix
  • Logging queries in query log upon Requirement analysis
  • Responsible for identifying the risks and escalation of issues
  • Responsible for Test Strategy Plan, Test scenarios and Test cases authoring
  • Responsible for executing the Test Script
  • Log defects in the Team Track
  • Tracking defect status
  • Attending Status and Defect calls with client
  • Performing Regression testing
  • Documenting all issues and queries in issues/query log and monitoring progress towards resolution
  • Attending weekly project checkpoint meetings and addressing issues related to test activities
  • America’s Leading Insurance Provider
  • Module : Web applications, Desktop applications and Mainframe application

Software Tester Engineer

Capgemini
06.2010 - 12.2010
  • XXXX Automobile Phase I and XXXXX Automobile Phase II
  • Client : America’s Leading Insurance Provider
  • Module : Web application
  • Role : Test Executer, This project was to provide Application Maintenance Service to different Client applications
  • Capgemini is completely responsible for the implementation of Service Requests (SR) and Product Defect Reports (PDR) that are assigned for a series of Maintenance Releases and Weekly/Emergency releases for a particular year
  • OSW, Multi Carrier and DRC are among the different applications for Client that are maintained under this project
  • User can create an auto insurance policy in OSW application through online
  • Roles & Responsibilities: Tester
  • Responsible for analyzing Requirements using Requirement Trace Matrix
  • Logging queries in query log upon Requirement analysis
  • Responsible for identifying the risks and escalation of issues
  • Responsible for test cases authoring
  • Responsible for executing the test Script
  • Log defects in the Quality Center
  • Tracking defect status
  • Performing Regression testing
  • Documenting all issues and queries in issues/query log and monitoring progress towards resolution
  • Attending weekly project checkpoint meetings and addressing issues related to test activities
  • Project, :
  • Client : America’s Leading Insurance Provider
  • Module : Web applications and Desktop applications

Education

B.Tech - Biotechnology

P.R. Engineering College (Anna University)
Tanjore, Tamilnadu

H.S.C - undefined

Lakshmi matriculation Higher Secondary School
Manapparai, Tamilnadu

S.S.L.C - undefined

Govt. Higher Secondary School Thogaimalai

Skills

Skills & Competenciesundefined

Certification

ISTQB Foundation level certified tester

Timeline

Associate Test Manager

Ernst & Young GDS
02.2022 - Current

Test Lead

Ernst and Young GDS
10.2015 - 01.2022

Associate Test Lead

Ernst & Young GDS
10.2015 - 10.2020

Test Lead

Capgemini
01.2011 - 10.2015

Test Analyst

Capgemini
01.2011 - 09.2012

Software Tester Engineer

Capgemini
06.2010 - 12.2010

B.Tech - Biotechnology

P.R. Engineering College (Anna University)

H.S.C - undefined

Lakshmi matriculation Higher Secondary School

S.S.L.C - undefined

Govt. Higher Secondary School Thogaimalai

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Venkatesh JayakumarAssociate Test Manager