Pranav P. Kadav
Assistant Manager - Operations - ECommerce
Badlapur,MH
Summary
Manager, with over 11 years of successful experience in E-Commerce, Operations, Team Building & Management. Recognized consistently for performance excellence and contributions to success. Strengths in [Project Management| Strategic Planning| Team Building & Management |Team Management] & [Account Management| Key Account Manager & Procurement] backed by various projects results.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Ergode IT Services Pvt. Ltd
Mulund, Maharastra
06.2012 - Current
- Handling E-commerce Business, Procurement, Supply Chain and Business Operations for 8 marketplaces including Amazon.
- Heading the Strategic Management, Business Growth and International Logistics of the company.
- Strategic Road Map to achieve targets monthly, quarterly and yearly.
- Streamline Operations process by closely working with IT team to develop dashboard for the department.
- Sales Forecasting, Managing Product Pricing, Costing, Business Analysis and Strategic Initiatives
- Handling amazon business buying escalations wrt API purchasing.
- Inventory Listing of Merchant for marketplaces and Fulfillment by Amazon.com.
- To support a continuous improvement activities for current operations.
- Pre-buying and Arbitrage module to increase the sales.
- Design Business strategies and plan to meet the company goals.
- Assess and identify new opportunities for growth in current and prospective markets.
- Completed a project of launching Pre-Buying or Bulk Buying with USA, INDIA & UK.
- Ace of Initiative Award– Year 2020.
- Manage team contains 50 to 55 approx members with scheduling team in rotational shifts.
- Client/Customer support operations.
- Handling FBA operation such as Stranded & Unfulfillable Inventory & Reimbursements.
- Orders processing and Hold Orders Management.
- RPA (Robotic Process) implementations for the manual processes.
- Automation & Process Enhancement.
- Resource utilization report.
- Recruit and train new employees.
- Managing Orders Execution process: Daily order fulfillment of 5000+ orders.
- Prepared and executed work schedules and balance employee’s workload.
- Learning about services and keeping up to date with changes service.
- Getting process SOP created for each task.
- Implemented order purchase amazon API, which benefited improving the work efficiency and reduce the man hours.
- Improve the daily orders purchasing of 5000 orders worth total purchase $1,00,000/-
- Design Business strategies and plan to meet the company goals.
- Assess and identify new opportunities for growth in current and prospective markets.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Sr. Project Developer
Printography System Pvt. Ltd
Ghatkopar , Maharashtra
09.2011 - 05.2021
- Developing upcoming new projects and creating SOP.
- Developing project plans and implementation.
- Preparing MIS report in excel by (Vlookup, Hlookup & Pivot tables).
- Drafting MOM.
- Preparing Valuation Reports.
- Daily verification and documentation works.
- Plan daily production and assigning of task to workers.
- Quality Check before dispatch.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Operations Team Lead
Ergode IT Services Pvt. Ltd
Mulund, Maharastra
06.2009 - 03.2011
- Managing order fulfillment team of 15 people and work allocations and executions.
- Process allocates work to meet and exceed daily productivity targets.
- Identify, analyze and resolve repetitive issues regarding business knowledge.
- Taking trainings and providing inputs to training and help in shaping.
- Analysis and processing orders from different search engines.
- Preparing Monthly roster for team.
- Coordinate with various internal teams for a smooth resolution.
- Handle the day-to-day grievances of the team and help them with the resolution.
- Motivated and trained employees to maximize team productivity.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education
Six Sigma Green Belt Udemy -
Dip - Tax Management
M.COM - undefined
T.Y.B Com
H.S.C - undefined
S.C.C - undefined
C.B.S.E
Skills
Drop-shipping Customer Support Seller Support Project Management Strategic Planning Team Building & Management Team Management Client interaction Operations Management Vendor Management Negotiations Analysis Presentation Skills Business Development Inventory Management Supply Chain Warehousing Online sales Pricing Strategy Order fulfillment International Marketplace Account Management Key Account Manager Procurement Supply Chain
Passed MS-CIT (Known with all MS-Office Applications) Advance Excel (V-lookup, H-lookup and other functions) & VBA overview English Typing @ 60 wpm
Timeline
Assistant Manager
Ergode IT Services Pvt. Ltd
06.2012 - Current
Sr. Project Developer
Printography System Pvt. Ltd
09.2011 - 05.2021
Operations Team Lead
Ergode IT Services Pvt. Ltd
06.2009 - 03.2011
Six Sigma Green Belt Udemy -
Dip - Tax Management
M.COM - undefined
T.Y.B Com
H.S.C - undefined
S.C.C - undefined
C.B.S.E