D M JOHN ALLEN
Senior Manager
Udangudi
Summary
A seasoned leader in process engineering and operations management, I've driven significant improvements in efficiency and client satisfaction at Gala India Group. My expertise spans cross-functional collaboration and decision-making, enhancing team productivity and achieving organizational goals. Skilled in technical proficiency and innovation management, I excel in turning challenges into opportunities for growth.
Overview
18
18
years of professional experience
Work History
Senior Manager, Process Engineering
Gala India Group
03.2023 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Manager of Operations
Goel Special Steels and Engineering Pvt Ltd
03.2019 - 02.2023
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Managing Director
E P K Enterprises
04.2016 - 02.2019
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- SPM manufacturing, automation / process Engineering consulting and trading.
General Manager of Operations
Sanjay Steel Syndicate
11.2014 - 03.2016
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established standard operating procedures that enhanced employee performance.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Financial Consultant
ICDL Business Credits
01.2014 - 11.2014
- Increased client satisfaction by providing personalized financial advice and investment recommendations.
- Expanded client base through targeted marketing efforts and referrals from satisfied customers.
Assistant Engineer
Addison & Co Ltd
05.2011 - 12.2013
- Provided technical assistance to staff when needed.
- Assisted in development, design and execution of projects.
- Streamlined workflow processes through effective management of resources, materials, and labor allocations..
Junior Engineer
Addison & Co Ltd
05.2008 - 12.2011
- Collaborated with engineering team to determine project specifications.
- Studied corrections from senior engineers to learn and grow professionally.
- Assisted in troubleshooting equipment issues, minimizing downtime and maintaining productivity levels.
Trainee Engineer
Addison & Co Ltd
05.2006 - 05.2008
- Attended professional development workshops to continuously update knowledge on industry trends, technologies, and best practices.
- Collaborated with senior engineers on complex projects.
- Updated project documentation and distributed to appropriate project personnel.
Education
MBA - Production
Indian Management School And Research Center
Navi Mumbai 04.2001 -
Skills
Operations Management
Accomplishments
- Supervised team of 48 staff members.
- Reduced 70% of WIP by strategic planning & process improvements.
- Re-organized maintenance procedures thereby reducing down time by 15%.
- Successfully commissioned 9 SPMs with an ROI of 1 1/2 Years.
- Awarded best employee by Goel Steel Company in 2021.
Timeline
Senior Manager, Process Engineering
Gala India Group
03.2023 - Current
Manager of Operations
Goel Special Steels and Engineering Pvt Ltd
03.2019 - 02.2023
Managing Director
E P K Enterprises
04.2016 - 02.2019
General Manager of Operations
Sanjay Steel Syndicate
11.2014 - 03.2016
Financial Consultant
ICDL Business Credits
01.2014 - 11.2014
Assistant Engineer
Addison & Co Ltd
05.2011 - 12.2013
Junior Engineer
Addison & Co Ltd
05.2008 - 12.2011
Trainee Engineer
Addison & Co Ltd
05.2006 - 05.2008
MBA - Production
Indian Management School And Research Center
04.2001 -
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