Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

BAALA MURUGAN K

CHENNAI

Summary

Dynamic sales leader with a proven track record of achieving 30% revenue growth at Policybazaar.com, alongside significant experience in the NBFC and FMCG sectors with Bajaj Finance Limited and OPPO Mobile India. Skilled in developing and executing strategic sales initiatives that enhance lead conversion rates and elevate customer satisfaction. Expertise in sales analytics and client management, coupled with a strong focus on talent mentoring for long-term success. Aiming to leverage this extensive background to further drive organizational performance.

Overview

4
4
years of professional experience

Work History

Team Lead - Operations

Policybazaar.com
Chennai
01.2025 - Current
  • Lead a team of [X] insurance advisors, driving performance toward achieving and exceeding sales targets for life insurance products.
  • Develop and implement sales strategies that improved lead conversion by 20% and contributed to an overall revenue growth of 30%.
  • Oversee the team’s customer support efforts, ensuring high-quality service and swift resolution of customer inquiries, leading to a customer satisfaction rate of 90%.
  • Conduct regular one-on-one meetings and performance reviews to provide feedback, support, and growth opportunities for team members.
  • Conduct regular performance reviews, provide feedback, and implement development plans to ensure team growth.
  • Promote a positive, collaborative, and high-performance team culture.
  • Drive team towards achieving sales targets and contribute to overall business growth in the term life insurance domain.
  • Create and execute effective sales strategies to boost lead conversion and customer retention.
  • Monitor key performance indicators (KPIs) and implement corrective actions as needed to ensure targets are met.
  • Analyze sales data and provide regular reports to upper management regarding team performance, market trends, and customer feedback.
  • Utilize data insights to refine strategies and help the team achieve better results.

Sales Manager

BAJAJ FINANCE Pvt Ltd
CHENNAI
08.2022 - 10.2024
  • Company Overview: Bajaj Finance is a leading financial services company in India.
  • Management of digital products, consumer durable loans, personal loans, health insurance, term life insurance, and credit cards.
  • Manage and mentor a team of sales representatives to enhance performance and productivity.
  • Work closely with other departments (e.g., marketing, underwriting, risk) to streamline processes and ensure smooth loan origination and approval.
  • Cold calling, generating leads, and sales closure.
  • Building rapport with the leads and making it a sales conversion.
  • Developed and executed strategic sales plans to achieve a 46% increase in year-over-year growth across the assigned region.
  • Develop and implement sales strategies to achieve regional targets and objectives.
  • Build and maintain strong relationships with clients.
  • Leading a B2B business in a region, and increasing market share among competitors.
  • Analyze market trends and competitor activities to identify new business opportunities.
  • Strong leadership skills, with the ability to inspire and drive a team.
  • Development of the region by expanding the distribution in the market to increase team and region productivity.
  • Risk control and management in the sourcing of loans and other financial factors.
  • Achieving day-to-day, monthly, and overall targets, and improvisation in every metric.
  • Proficient in CRM software and the Microsoft Office Suite.
  • Collaborate with marketing and product development teams to align sales initiatives.

CORPORATE SALES TRAINER

OPPO
CHENNAI
06.2021 - 08.2022
  • Company Overview: OPPO is a global smartphone brand
  • Designed and delivered engaging training programs for sales teams, resulting in a 60% increase in overall sales performance
  • Expertise in delivering engaging and informative presentations to diverse audiences
  • Facilitated workshops and role-playing sessions to improve sales techniques, product knowledge, and customer engagement strategies
  • Induction training, product launch, sales training and generating innovative ideas for employee performance improvement
  • Mentored and coached new sales representatives to ensure successful onboarding and integration into the team
  • Monitored sales performance metrics, preparing regular reports for senior management to inform strategic decisions
  • OPPO is a global smartphone brand

Education

M.B.A - Marketing and business analytics

SRM UNIVERSITY
CHENNAI, TAMIL NADU
05.2020

B.E - Mechanical Engineering

Anand Institute of Higher Technology
CHENNAI, TAMIL NADU
05.2018

12th - State Board

NSN Matric Hr Sec School
CHENNAI, TAMIL NADU
01.2014

10th - CBSE

Vel's Vidhyashram
CHENNAI, TAMIL NADU
01.2012

Skills

  • Client Management
  • Sales Analytics
  • Market Analysis
  • Presentation
  • CRM Software Proficiency
  • MS Office
  • Sales Strategy Development
  • Communication
  • Cold Calling
  • Team Leadership and Management
  • Sales strategy
  • Lead conversion
  • Customer service
  • Data analysis
  • Risk management
  • Employee evaluation
  • Performance monitoring
  • Talent acquisition
  • Operations management
  • Team building
  • Sales expertise
  • Analytical thinking

Accomplishments

  • Consistently achieved and exceeded sales quotas leading to a 20% revenue growth.
  • Built and nurtured a high-performing sales team, improving team productivity by 30%.
  • Established and maintained strong client relationships resulting in repeat business and referrals.

Timeline

Team Lead - Operations

Policybazaar.com
01.2025 - Current

Sales Manager

BAJAJ FINANCE Pvt Ltd
08.2022 - 10.2024

CORPORATE SALES TRAINER

OPPO
06.2021 - 08.2022

M.B.A - Marketing and business analytics

SRM UNIVERSITY

B.E - Mechanical Engineering

Anand Institute of Higher Technology

12th - State Board

NSN Matric Hr Sec School

10th - CBSE

Vel's Vidhyashram

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