Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Babita Sorout

Faridabad

Summary

Proactive and versatile professional with 6 Years experience and a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Driven Systems Administrator with 6 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Systems Administrator

Tata Consultancy Services
10.2023 - Current
  • Provided technical support to end-users across the organization with IT related issues and queries.
  • Containerization and Orchestration: Led the setup of Docker for over 20 applications, enabling efficient scaling and management of microservices architectures.
  • Scripting and Automation: Developed Bash scripts to automate system health checks for over 500 devices, reducing the manual monitoring workload by 50%, and significantly boosting operational efficiency.
  • Linux Systems: Developed and implemented OS hardening templates based on industry standards, significantly tightening security and enhancing performance across over 200 Linux servers.
  • Monitoring and Observability: Successfully rolled out and optimized the ELK stack for enhanced incident detection, significantly improving response times and operational efficiency by 40%.
  • Incident Response & On-Call: Proactively drove on-call response efforts, effectively securing 99.9% uptime. Successfully implemented advanced and smarter alerting strategies, cutting false alerts by 50%.
  • Root Cause Analysis: Championed in-depth post-incident reviews, cutting down repeat incidents by 25%, and fostering a culture of continuous learning and improvement, thereby strengthening operational integrity.
  • Proven experience with SRE practices: Utilized hands-on experience in defining SLAs, SLOs, and SLIs to set realistic reliability targets and manage error budgets effectively.
  • Reduced incidents by a factor of one-third for the servers with the Trend Micro cloud solution through deployment and maintenance of it.
  • Handled patching of the full inventory by the Red Hat Satellite server, developed patching keys to ease the manual, as well as the Ansible patching process.
  • Developed and maintained Ansible playbooks for automating infrastructure deployment and configuration management, resulting in a significant reduction in deployment time.

Junior Linux System Administrator

Indian Craft Pvt LTD
11.2019 - 09.2023
  • Maintained user accounts, security policies and access control lists.
  • Performed daily system backups and data recovery operations.
  • Monitored log files to detect suspicious activities in the system.
  • Patched operating systems with latest security updates to ensure compliance with industry standards.
  • Administered and optimized over 20 Linux servers running Nginx and Apache, ensuring 99.9% uptime, and reducing server response times by 30% through performance tuning and resource optimization.
  • Implemented automated backup and restore processes for MySQL and SQL Server databases, cutting manual intervention time by 40% and ensuring 100% data availability during migrations and maintenance windows.
  • Monitored system performance and applied security patches and updates to maintain compliance and prevent vulnerabilities across Linux and Windows systems.
  • System Design Scalability: Designed and implemented load balancing solutions to ensure high availability and scalability of enterprise applications, resulting in a 15% improvement in system performance and user experience.

Education

Master of Arts -

Maharashi Dayanand University
Rohtak
01-2018

Skills

  • Operating systems: proficiency in Windows Server, Red Hat Enterprise Linux, Ubuntu,Centos
  • Networking: TCP/IP, VLANs, VPNs, firewalls, network monitoring tools
  • Cloud Computing: AWS, Azure, Google Cloud
  • Virtualization: VMware, Hyper-V
  • Scripting/Automation: Bash, Python
  • Security: Firewall configuration, intrusion detection systems, security audits, vulnerability assessments
  • Database Management: MySQL,SQL Server, Oracle
  • Problem-Solving: Ability to diagnose and resolve complex technical issues
  • Communication: Effective communication with technical and non-technical staff
  • Automation Tool: Ansible
  • Security Tool: Trend Micro, Tanium, Sentinel and Qualys

Accomplishments

  • On the spot 4X
  • Contextual master

Certification

  • RHCSA

Timeline

Systems Administrator

Tata Consultancy Services
10.2023 - Current

Junior Linux System Administrator

Indian Craft Pvt LTD
11.2019 - 09.2023

Master of Arts -

Maharashi Dayanand University
Babita Sorout