Babli R
Summary
Motivated Technical Consultant offers 3 years of experience leading cross-functional teams and completing projects on-time. Seamlessly manages workload and meets challenging deadlines and quality benchmarks. Strong understanding of common web technologies, languages and frameworks. Professional with Client Experience Management and Strategy.
Overview
3
3
years of professional experience
Work History
Technical Solutions Engineer
Criteo
02.2024 - Current
- Act as a primary technical point of contact for clients, understanding their needs, and providing tailored solutions to enhance their advertising strategies.
- Managed the integration of Criteo's technologies with clients' systems for seamless connectivity and efficient data flow
- Analyzed client data to identify trends, opportunities, and areas for improvement, optimizing campaign performance.
- Create and maintain detailed technical documentation, including integration guides, troubleshooting procedures, and best practices for clients and internal stakeholders.
- Monitor the performance of implemented solutions, ensuring they meet client expectations and making adjustments as needed to achieve desired outcomes.
- Optimized campaign leading to recognition with spotlight award
Senior Technical Consultant
Razorpay
09.2022 - 01.2024
- Led technical integration process for enterprise-level and high-GVM merchants on Razorpay's Payouts platform
- Monitored Success Rate of high GVM merchants using Looker tool and provided guidance for best payout practices.
- Raised and resolved issues with partner banks and production (JIRA) for clients.
- Raised Github Pull requests to create a configuration on the dashboard, providing customized reports for all enterprise merchants by writing and optimizing SQL queries.
- Achievements - Awarded as the Most Valuable Player twice in the Month of May 2023 and in the month of Aug 2023.
Associate Solutions Engineer
Razorpay
08.2021 - 09.2022
- Bridged clients with Razorpay's sales and engineering teams.
- Assisted clients in integrating Razorpay's payout product, providing technical support, and ensuring smooth implementation.
- Customised reports using SQL (Querybooks, Databricks) and implemented REST APIs (Postman).
- Built Sumo Logic queries for metrics and debugged server-to-server call issues.
- Achievements - Awarded as the Rookie Most Valuable Player in the Month of Oct 2021 and Most Valuable Player in the Month of Aug 2022.
Education
B.E (Computer Science) -
GSSSIETW, Karnataka
Skills
- SQL
- Documentation
- Troubleshooting
- Rest API implementation
- Web designing using HTML and CSS
- C
- DBMS
- Javascript
- VMware digital associate Certification
- Operating System certification
Timeline
Technical Solutions Engineer
Criteo
02.2024 - Current
Senior Technical Consultant
Razorpay
09.2022 - 01.2024
Associate Solutions Engineer
Razorpay
08.2021 - 09.2022
B.E (Computer Science) -
GSSSIETW, Karnataka
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