Pet pooja
BABLU SINGH RANA
Hotel Industry
Uttarakhand
Summary
Dynamic manager with a proven track record at Hakeem Restaurant, excelling in operations management and team leadership. Enhanced customer satisfaction through effective problem resolution and staff training, while optimizing inventory control to reduce waste by 20%. Committed to delivering high-quality service and fostering a collaborative work environment.
Overview
2
2
Languages
2026
2026
years of professional experience
Work History
Manager
Hakeem Restaurant
03.2023 - 12.2025
- Managed daily operations, ensuring smooth service delivery and customer satisfaction.
- Oversaw financial management, tracking expenses and maximizing profitability margins.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed staff training programs to enhance team performance and service quality.
- Conducted regular performance evaluations, providing feedback to improve employee skills.
- Implemented inventory control measures, reducing waste and optimizing stock levels
Kitchen Supervisor
Santosa Resorts
2020 - 2020
- Trained and mentored kitchen staff on food preparation techniques and best practices.
- Supervised daily kitchen operations ensuring adherence to health and safety standards.
- Implemented efficient workflow strategies enhancing productivity during peak service periods.
- Coordinated inventory management, minimizing waste through effective stock rotation processes.
Beverage Manager
Hakeem Restaurant
2021 - 2022
- Developed seasonal beverage menus to align with customer preferences and market trends.
- Trained staff on beverage preparation techniques and menu knowledge to enhance service quality.
- Conducted regular quality checks on beverages to maintain high standards of taste and presentation.
- Managed beverage inventory, ensuring optimal stock levels and reducing waste.
Education
Bachelor of Science - Since
D.A.V. (P.G.) College
Dehradun Uttrakhand 05-2023
Computer Information Systems - Ganral Computers
Excel Accademy
Bhopal 2019
12th - Since
GIC Anand Chowk
Tehri Garhwal Uttarakhand 2017
10Th - Since
GIC Anand Chowk
Tehri Garhwal Uttarakhand 2015
Skills
Operations management
Inventory management
Sales management
Vendor management
Regulatory compliance
Team leadership
Team management
Shift scheduling
Time management
Decision-making
Problem resolution
Computer skills
Customer service
Software
Timeline
Manager
Hakeem Restaurant
03.2023 - 12.2025
Kitchen Supervisor
Santosa Resorts
2020 - 2020
Beverage Manager
Hakeem Restaurant
2021 - 2022
Bachelor of Science - Since
D.A.V. (P.G.) College
Computer Information Systems - Ganral Computers
Excel Accademy
12th - Since
GIC Anand Chowk
10Th - Since
GIC Anand Chowk