Babu Balasubramanian

• Collaborating across the Technology, Data and Product group engaging Platform, UX, Business Analysis, Product & Service teams to help define the ways of working
• Conduct engaging and impactful training sessions, workshops, and learning events tailored to client needs.
• Conduct thorough assessments to evaluate current state and develop customized transformation roadmaps.
• Coach and empower high-performing Agile teams, fostering collaboration, and maximizing productivity.
• Collaborate closely with business executives to shape transformation programs and develop operating models.
• Excel in designing transformation roadmaps aligned with organizational objectives and market demands.
• Proven track record of successfully driving and scaling Agile practices, ensuring seamless organizational change.
• Recognized for demystifying complex concepts and coaching teams to embrace Agile principles and mindset.

Domain: US Health Care

• Ensure Scrum is understood and enacted
• Ensure that the Scrum team is effective
• Help ensure implementation of practices within Scrum
• Coaching on self management and cross functionality
• Removal of impediments
• Ensuring all the scrum events takes place and the events finishes on time
• Facilitating stakeholder collaboration as needed
• Coaches on product panning
• Coaches on need for clear and concise Product backlog increment
• Helping with techniques on Product Goal definition
• Coach on ways to arrange Product Backlog
• Coach on techniques for effective product backlog management
• Leading, training and coaching the organization in its scrum adoption
• Removing barriers between stakeholders and Scrum Teams

Domain: Collections and Fraud Detection

• Established clear system operational specifications and formulated highly specific software requirements for the development team.
• Create features out of scoped requirements and write user stories for features as per sprint plan for Agile based development.
• Worked with design, development and testing teams to prepare working prototypes for the proposed solution.
• Extract insights from customer, sales and other data available and provide data analysis, synthesis & presentation support.

Domain: Collections and Fraud Detection

• Writing use cases for the requirements and preparing the high-level design document and assisting the technical team in developing the low-level design document.
• Elucidate the requirement to business users, stakeholders, and testing team.
• Involved in gathering client's requirements, facilitate in understanding client's business, processes and convert them in scope documents.
• Direct interact with business users and IT teams to capture, clarify and define business needs and user acceptance testing.

Domain: Federal and Private students loan Origination and Servicing

• Worked as a Mainframe developer and Tester; responsible for gathering requirement, delivering the code with end to end testing of the application
• Developed tool using REXX and VB script to automate the manual testing process.
• Strategize for contingency planning and risk mitigation and schedule project deliverables.
• Compile client status reports and perform quality control to ensure accuracy and contract compliance of reports.