BABU DHORALIYA
Chotila
Summary
As Duty Manager at InoxPVR Cinemas, I oversaw daily operations, including staff management, inventory control, and customer service. I coordinated movie programming, managed box office and food counter operations, and ensured stock reconciliation. Additionally, I led team performance, handled customer concerns, and maintained operational efficiency through detailed reporting and adherence to safety protocols.
Overview
9
9
years of professional experience
Work History
Burger King
Shift manager
Rajkot
05.2025 - Current
- Lead and manage a team during a shift (kitchen + front counter staff).
- Handle guest complaints and feedback professionally.
- Provide clear handover notes to the incoming shift manager or team
- Monitor stock levels during the shift.
DUTY OFFICER
INOX LEISURE LIMITED
Rajkot
09.2016 - 02.2025
- Cinema programming and staff supervision
- Food counters and box office operations
- Operational efficiency and customer satisfaction
- Excel proficiency and inventory reconciliation
- Operational leadership and data analysis
- Shift planning and staff allocation
- Cash management and financial reporting
- Sales monitoring and target achievement
- Customer handling and feedback management
- Stock management and operational precision
Education
M-PHIL -
SAURASHTRA UNIVERSITY
05.2019
BA -
SAURASHTRA UNIVERSITY
03.2016
MA -
SAURASHTRA UNIVERSITY
03.2016
HSC -
03.2013
Skills
- Movie Programming
- Stock Reconciliation
- MS Office Suite
- Inventory Control
- Customer Service
- Complaint Resolution
- Staff Supervision
- Mailing
- Training & Development
Hobbies and Interests
- Music
- Sports
- Internet
Languages
- Gujarati
- Hindi
- English
Languages
English, Gujarati, Hindi
First Language
Timeline
Burger King
Shift manager
05.2025 - Current
DUTY OFFICER
INOX LEISURE LIMITED
09.2016 - 02.2025
M-PHIL -
SAURASHTRA UNIVERSITY
BA -
SAURASHTRA UNIVERSITY
MA -
SAURASHTRA UNIVERSITY