Babu Hussain
Junior Manager
Udaipur
Summary
Experienced 8 years of in account and contact research, lead enrichment, data verification, and CRM management across platforms such as Salesforce, HubSpot, ZoomInfo, and Seamless, Also managing data mining, market research, and lead-generation projects for U.S. clients while ensuring high-quality deliverables. Strong in team management, customer satisfaction, and process optimization, with a passion for continuous learning and delivering value.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Junior Manager
RBD Technologies Private Limited
12.2021 - Current
- As a "Junior Manager," I can manage ~100+ Virtual Researcher teams and monitor their work. As well many more responsibilities I can hold like Research Team Planning.
- Organize Training part for the New onboard Research Team.
- Helping in New Hiring Research Team.
- Managed Customer CRM like Salesforce, HubSpot, ZoomInfo, Seamless, etc.
- Fill Customer Pipeline so they focus on generating more Sales.
Subject Matter Expert
Arcgate
04.2021 - 12.2021
- As a Subject Matter Expert at ARCGATE, I have to manage the various kind of tasks given by our US-BASED CLIENTS and assigned them to the team.
- After getting the leads from the team, find the errors on it (if) and fix them all with the ability to handle directly to clients as ready to work.
- Experience in the KPO industry comprising of managing projects such as Data Mining, Market research, Online Research, Lead generation, etc.
Quality Analyst
Arcgate
04.2019 - 04.2021
- Responsibilities:
- Organizing and motivating a project team, Controlling time management
- Ensuring customer satisfaction, Analyzing and managing project risk
- Monitoring progress, Managing reports, and necessary files.
Senior Research Analyst
Arcgate
03.2017 - 03.2019
Research Analyst
Arcgate
11.2015 - 03.2017
Virtual Analyst
Regal Outsource (India) Private Limited
08.2015 - 10.2015
- Project:- CFIM Florida
Education
Bachelor's Degree - Electronics and Communication Engineering
Government Engineering College
Ajmer01.2015
Skills
Data Analysis
Contact
- +91 9680376619 (Mobile)
- Babuhussain604@gmail.com
Timeline
Junior Manager
RBD Technologies Private Limited
12.2021 - Current
Subject Matter Expert
Arcgate
04.2021 - 12.2021
Quality Analyst
Arcgate
04.2019 - 04.2021
Senior Research Analyst
Arcgate
03.2017 - 03.2019
Research Analyst
Arcgate
11.2015 - 03.2017
Virtual Analyst
Regal Outsource (India) Private Limited
08.2015 - 10.2015
Bachelor's Degree - Electronics and Communication Engineering
Government Engineering College