BABU NANDAGOPAL
Executive HRM, IIM Kolkata
CHENNAI
Summary
A passionate HR with 20 years in depth experience in the entire gamut of People Programs & Processes from renowned organisations. Extensive exposure to manage change during acquisitions & mergers, building capabilities & talent during high growth phases, executing apt HR interventions.
Specialties: Talent Management, Talent Engagement, Talent Development, Employee Relations, OD interventions, Rewards & Benefits, Performance Management, Administration of Policies, HR Operations including Payroll, HRMS, Analytics. Programmes & Practices, Employee Welfare & Branding.
Overview
21
21
years of professional experience
Work History
Senior Manager - HRBP
Tag India (Dentsu)
08.2021 - Current
- Manage hire to retire: new joiner induction, employee engagement, employee grievance, HRIS management, payroll, taxation, statutory and compliance, policy governance, and exit management.
- Partner with the business on all strategic initiatives, like designing a business operating model to achieve revenue targets through optimized people costs and a talent model.
- Responsible for OD activities like FTE and wage cost governance, leadership succession planning, building a skill matrix, evaluating skill gaps, restructuring hierarchy to achieve a better span of control, and creating retention/redundancy plans resulting in impactful business outcomes.
- Built a career architecture model to enable career path and development.
- Lead HR projects, such as compensation plan revisions, FTE planning, acquisitions, and novation of entities.
- Supporting the Tag and Dentsu integration, which includes the harmonization of the reward process, people process, policies, and benefits.
- Partner with Finance on wage cost governance, hiring and replacement costs, rate cards, and revenue forecasting.
- Managing end-to-end annual and interim performance reviews, driving goal setting, performance review calibration discussions, and final compensation payout.
- Design and governance of company policies, procedures, and employee communications.
- Track key HR metrics, such as cost per hire and retention rates, through predictive analytics.
- Measure the effectiveness of our compensation and benefits programs, and recommend improvements through benchmarking exercises.
Assistant General Manager - HR
Technosoft Global Services Pvt Ltd
07.2019 - 01.2020
- Lead HR projects like compensation plans revisions, FTE planning, Acquisitions.
- Implement functional HRMS and internal databases across all departments and locations
- Partner with Finance on budget and revenue forecasting.
- Oversee payroll and performance evaluation systems
- Design and governance of company policies and procedures
- Track key HR metrics like cost per hire and retention rates
- Manage internal communication projects (like job posting, job satisfaction surveys)
- Measure the effectiveness of our compensation and benefits programs and recommend improvements
- Coordinate with L&D on employee training and development initiatives
- Bring market competitive HCM solutions to attract and retain talents also enhance employee experience
Manager - HR Operations
ADP India Pvt Ltd
09.2015 - 05.2019
- Responsible for creating a strong talent pipeline for the business and run talent management activities like succession planning through 9 box talent grid, identify HIPO and create a fast track career path and retention plan.
- Responsible for HR budget for merit increase, bonus, RSU, benefits. Governance of FTE and wage cost as per operating plan.
- Global Job Architecture : Successfully implemented for India space. Involves job mapping, bench-marking compensation with market pay ranges.
- Responsible for formulation, rollout and management of various variable schemes like - Sales Incentives, Project Incentives, joining and retention bonus, redundancy pay to suit the business requirement and faced paced international market standards.
- Created a competency mapping & skill matrix for the exiting talent pool and run talent development training programs to build a strong talent base for the organization.
- Responsible for performance management across an associate base of 700. On board managers and leaders on the performance rating, merit and promotion guidelines. Conduct calibration sessions with managers to ensure the unbiased performance evaluation.
- Span of control : played a pivotal role on organizational restructuring. Involves decommissioning of excess layers in the hierarchy, redundancy of roles, re-spanned associates as per SOC guidelines. Built an effective leadership team and a flat hierarchy
- Responsible for end to end payroll management through SAP, manage compensation & benefits, taxation, statutory & compliance activities for the organization.
- Spearheaded the merger of ADP Solutions with ADP India, merged the HR policies, formulated new policies, change managed for all the leaders, people managers and employees
Total Reward Specialist
Accenture Services Private Limited
02.2014 - 09.2015
- Supporting Market Intelligence team part of the Global Compensation shared service center. Role involves.
- Develop and apply global guidelines, frameworks, toolkits and methodologies for the respective function for the delivery of Accenture's total rewards and ensure they are relevant, competitive and affordable. Manage operational transactions as per the agreed norms.
- Work closely with the market data vendors both Global & Local on compensation and benefit surveys.
- End to end support in the Market data process from submitting the internal data, downloading the results and preparing the position to market analysis.
- Participate in planning surveys with Global and Local vendors to get results on Salary trends, Economic Indicators which includes – Wage Inflation, GDP, etc.
- Delivery of Position to market scorecards to the respective Business and Country compensation teams.
- Supporting the country compensation and talent acquisition team with market data analysis support.
- Work closely with the Global Market Intelligence team during the Job matching process.
Senior Analyst - PRB / Business HR Support
Standard Chartered Bank
09.2008 - 02.2014
- The work involves providing a comprehensive PRB and HR analytics support for the WB business function and Europe/US Rewards team that includes global processes such as performance management (P3), market bench-marking and benefits survey, People forums, Strategic People Agenda (SPA) and other special projects.
- Compensation/Benefits Bench-marking: Responsible for end to end compensation bench-marking process including submission of compensation and benefits data to survey vendors like Mercer, Towers Watson, McLagan. Assisting country HR in job mapping exercise, analyzing the market data results and preparing the compa ratio. Participate in Mercer Bespoke survey on Benefits schemes across the market for UK.
- Work closely with the Reward Head in reviewing the compa ratio between internal salary and market data and advise the country HRs accordingly to ensure salary parity.
- Responsible of timely revision of the regions Reward & Benefit Policies.
- Managing Employee Benefit Survey, Expat Benefit Survey, IG/MA Benefit Survey, Earnings Survey for Europe Region.
- Performance Management (P3): Provide End to End support for Global Performance Evaluation Process which involves:
- Functional pool tagging for bonus pool governance
- Bonus pool modeling for bonus pool allocations by business and country
- Exceptional tagging of proposing managers and approving managers for Global Market employees in WB.
- Modeling the salary increases trend and working with Head of PRB in finalizing the salary increase guidelines for the business. Worked with Business HRs in planning and execution of the salary increases during P3.
- Spend reporting and analytics for management meetings
- Attending leveling meetings with the business and tracking the business decisions on proposals
- Ensuring all late change inputs are updated in database
- Supporting the Performance & Reward team in online letter delivery.
Senior Process Executive
Cognizant Technology Solutions
04.2007 - 09.2008
- Part of the Provider Credentialing and Verification process in Health care vertical.
- The process involves the following steps:
- Application Evaluation. Completing required documentation and identifying exceptions.
- Primary Source Documentation. Verify practitioner/ facility information from physicians.
- Outbound Call Center. Obtain missing documents and updating the payer's database.
- Follow-up with payers. Follow-up on submitted credentialing requests.
- Data Entry. Capture data, label, and link images to specific providers/ facilities in the payer's database.
- Maintenance of Provider Data. Update provider information as per policies and procedures, and CAHQ profile.
Process Associate
Hewlett Packard Services
09.2004 - 04.2007
- It includes creation of new quotations, quotation pricing, customer credit validity and verification and product pricing using SAP (Workflow Module)
- Processing the migration and renewals activity of 19 different countries of EMEA
- Assisted the team in conducting CAPA (corrective action preventive action) sessions, giving updates and solutions relating to the process
Education
Executive Human Resource Management -
Indian Institute of Management
Kolkata01.2021
Master of Science - INFORMATION TECHNOLOGY
Madras University
01.2008
Bachelor of Science - SOFTWARE SYSTEMS
Bharathiar University
Coimbatore01.2004
Skills
Exceptional knowledge in MS Office Suite [Excel, PowerPoint, Access, Word, Visio]
International Assignments
- SINGAPORE : (SCB) 4 weeks visit to support Business HR on P3 leveling discussions and P3 closure activities.
- CHINA : (ADP) 2 weeks visit to attend APAC HR Leadership meet.
Timeline
Senior Manager - HRBP
Tag India (Dentsu)
08.2021 - Current
Assistant General Manager - HR
Technosoft Global Services Pvt Ltd
07.2019 - 01.2020
Manager - HR Operations
ADP India Pvt Ltd
09.2015 - 05.2019
Total Reward Specialist
Accenture Services Private Limited
02.2014 - 09.2015
Senior Analyst - PRB / Business HR Support
Standard Chartered Bank
09.2008 - 02.2014
Senior Process Executive
Cognizant Technology Solutions
04.2007 - 09.2008
Process Associate
Hewlett Packard Services
09.2004 - 04.2007
Master of Science - INFORMATION TECHNOLOGY
Madras University
Bachelor of Science - SOFTWARE SYSTEMS
Bharathiar University
Executive Human Resource Management -
Indian Institute of Management