Babu Veeraputhiran
Coimbatore
Summary
Dynamic Senior Team Leader at KG Invicta Services, adept at driving team performance and optimizing workflows. Proven track record in achieving over 99% accuracy in document validation and enhancing client relationships. Skilled in procurement strategy and performance management, ensuring operational excellence and transparency across diverse projects.
Overview
18
18
years of professional experience
Work History
Senior Team Leader
KG Invicta Services Private Limited
Coimbatore
06.2019 - Current
- Directed a team of over 50 members to ensure efficient workflows and high performance.
- Managed indexing, invoicing, and PDR processes to improve overall workflow efficiency.
- Reviewed and distributed documents according to country-specific and aging requirements.
- Collaborated with Quality team to validate error files, achieving accuracy levels above 99.50%.
- Conducted performance reviews to facilitate staff development and provide constructive feedback.
- Maintained comprehensive records of all activities related to team operations.
- Prepared and distributed productivity trackers for clients across all countries, ensuring transparency and accountability.
- Managed short-term initiatives in Drone Support Services and Mortgage Loan processes, contributing to operational continuity.
- Prepared and submitted monthly billing reports for the entire process to management.
- Facilitated the resolution of IT issues by working closely with both internal and client IT teams.
Purchase Manager
Kartya Constructions Private Ltd
Madurai
10.2018 - 06.2019
- Coordinated purchasing activities with cross-functional teams for efficient operations.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Negotiated with suppliers to obtain the best possible pricing, payment terms and delivery times.
- Maintained accurate records of all purchase orders, invoices and contracts.
- Monitored stock levels and identified purchasing needs.
- Ensured timely payments of invoices while maintaining positive relationships with suppliers.
- Served as the single point of contact for the newly implemented reporting tool, ensuring seamless updates from plant operations.
- Supervised transport management and executed FC responsibilities for all company vehicles, enhancing operational efficiency.
Analyst
Accenture Solutions Private Limited
Chennai
11.2009 - 01.2018
- Managed US healthcare and financial processes for a NBFC client.
- Validated physician credentials through comprehensive checks against official government records.
- Analysed and processed medical claims to ensure accurate and timely reimbursement.
- Managed all aspects of delivery while maintaining compliance with SLA requirements.
- Handled client escalation requests with precision, maintaining high levels of satisfaction.
- Processed loan applications for NBFC clients, specializing in Small Group Loans, Personal Loans, and Agri Loans.
- Managed SWAT responsibilities as Branch In-charge, coordinating efforts for six client locations.
- Performed detailed audits of cash management and compliance controls to support regulatory compliance.
- Acted as the primary liaison for the Micro Pension process, overseeing and monitoring file movement throughout the region.
- Generated and published detailed consolidated reports for clients, maintaining high standards of precision and punctuality.
Data Entry Operator
Tricom InfoTech Private Limited
Chennai
02.2008 - 09.2009
- Processed U.S. health insurance data efficiently, ensuring accuracy and compliance.
- Entered patient details into the system accurately, ensuring compliance with client requirements.
Education
MBA - Human Resources Management
Annamalai University
Chennai04-2014
Bachelor of Science - Computer Science
Rajapalayam Rajus College
Rajapalayam04-2007
Skills
- Team leadership
- Performance management
- Workflow optimization
- Client relationship management
- Process documentation
- Procurement strategy
Affiliations
- Conducted fun activities
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Accomplishments
Received various awards within the organization for best performance at the team and process levels
Awarded best performer for consistently maintaining quality and production targets at 100% throughout the year
Received the Star of the Business award
Timeline
Senior Team Leader
KG Invicta Services Private Limited
06.2019 - Current
Purchase Manager
Kartya Constructions Private Ltd
10.2018 - 06.2019
Analyst
Accenture Solutions Private Limited
11.2009 - 01.2018
Data Entry Operator
Tricom InfoTech Private Limited
02.2008 - 09.2009
MBA - Human Resources Management
Annamalai University
Bachelor of Science - Computer Science
Rajapalayam Rajus College