Summary
Overview
Work History
Education
Skills
Accomplishments
Last Assignment
Key Roles And Responsibilities
Assignments Held
Post Retirement Experience
Skills Acquired
Disclaimer
Timeline
Generic

BABU KHAN

Jaipur

Summary

Career oriented challenging position in a great organization where I can utilize my knowledge, rich experience, qualification and skills to extend my full commitment to the organization and serve deprived and needy person by providing training, simple solutions and empowering them with soft skills. I retired from State Bank of India on 31st May, 2021 and I am ready to join the new assignment at any time.

Overview

21
21
years of professional experience

Work History

Deputy General Manager

State Bank of India
Chandigarh
08.2019 - 05.2021
  • Heading around 800 branches/offices of 4 States/UT's falling under Financial Inclusion and Micro Market (FI&MM Network, Chandigarh Circle for matters pertaining to Operational Risk & Compliance, customer service, Banking Ombudsman related matters, ATM and digital issues
  • Providing Excellent Customer Service
  • Customer Grievance Redressal Mechanism
  • Promoting Digitization of Banking Services
  • Inspection & Audits
  • Compliance to Statutory Regulations
  • Human Resource Management
  • Fraud Monitoring and Control
  • Disciplinary Proceeding and Vigilance
  • Legal issues
  • Other Operational matters
  • Awarded Certificate of Excellence in RFIA Rating, FY 2019-2020 by Sh.
  • Ramesh Babu (DMD &COO) awarded Certificate of Excellence by Corporate Centre, Mumbai for achieving Advances Budget (FY 2018-19)
  • Awarded Certificate of Excellence by Corporate Centre, Mumbai for achieving budget under New Salary package Accounts (FY 2018-19)
  • Ranked 1st PAN India in FxOut Business (FY 2018-19)

Dy. General Manager (Personal Banking Business Unit)

State Bank of India
Chandigarh
04.2017 - 07.2019

Dy. General Manager (Zonal Head)

State Bank of Patiala
Ludhiana
08.2015 - 03.2017

Assistant General Manager (Regional Manager - Kota Region)

State Bank of Bikaner and Jaipur
Kota
07.2014 - 06.2015

Regional Manager (Bharatpur Region)

State Bank of Bikaner and Jaipur
Bharatpur
05.2012 - 06.2014

Chief Manager (HOD), SME Department

State Bank of Bikaner and Jaipur
Jaipur
04.2008 - 04.2012

Dy. Manager, GMO Sectt. HO

State Bank of Bikaner and Jaipur
Jaipur
06.2000 - 07.2003

Education

L.L.B. -

01.2025

B.Com (Honours) - Accounts & Business Statistics

Skills

  • Leadership Quality
  • Interpersonal Relationships
  • Customer focus
  • Customer orientation
  • Convincing Power
  • Problem Solving Ability
  • Customer grievance handling
  • Providing solutions
  • Financial Inclusion
  • Micro Market
  • Financial Literacy

Accomplishments

  • Awarded Certificate of Excellence in RFIA Rating, FY 2019-2020 by Sh. B. Ramesh Babu (DMD & COO)
  • Awarded Certificate of Excellence by Corporate Centre, Mumbai for achieving Advances Budget (FY 2018-19)
  • Awarded Certificate of Excellence by Corporate Centre, Mumbai for achieving budget under New Salary package Accounts (FY 2018-19)
  • Ranked 1st PAN India in FxOut Business (FY 2018-19)

Last Assignment

State Bank of India, LHO Chandigarh, 06/26/19, 05/31/21, Heading around 800 branches/offices of 4 States/UT's falling under Financial Inclusion and Micro Market (FI&MM Network, Chandigarh Circle for matters pertaining to Operational Risk & Compliance, customer service, Banking Ombudsman related matters, ATM and digital issues.

Key Roles And Responsibilities

  • Providing Excellent Customer Service
  • Customer Grievance Redressal Mechanism
  • Promoting Digitization of Banking Services
  • Inspection & Audits
  • Compliance to Statutory Regulations
  • Human Resource Management
  • Fraud Monitoring and Control
  • Disciplinary Proceeding and Vigilance
  • Legal issues
  • Other Operational matters

Assignments Held

Rich experience of 38 years in Banking and Insurance at various positions. From Transaction Banking, Retail, SME, Agricultural and Financial Inclusion to Corporate and International Banking. Branch Head, Regional Manager, Zonal Manager and DGM Personal Banking (Chandigarh Circle) and DGM Operations, Risk and Compliance (Chandigarh Circle). Provided training's on MSME Microfinance.

Post Retirement Experience

  • Empaneled for Independent Director
  • Empaneled for IBPS recruitment interviews
  • Empaneled for recruitment interview by IDBI Bank
  • Provided training to SBI officers and employees under Super SBI: Great to Greater programme Feb 2025

Skills Acquired

  • Leadership Quality with managing Interpersonal Relationships
  • Customer focus and orientation
  • Convincing Power & Problem Solving Ability
  • Experience of handling customer grievance and providing solution
  • Financial Inclusion and Micro Market and Financial Literacy

Disclaimer

I state that the above-mentioned particulars are correct to the best of my knowledge and belief.

Timeline

Deputy General Manager

State Bank of India
08.2019 - 05.2021

Dy. General Manager (Personal Banking Business Unit)

State Bank of India
04.2017 - 07.2019

Dy. General Manager (Zonal Head)

State Bank of Patiala
08.2015 - 03.2017

Assistant General Manager (Regional Manager - Kota Region)

State Bank of Bikaner and Jaipur
07.2014 - 06.2015

Regional Manager (Bharatpur Region)

State Bank of Bikaner and Jaipur
05.2012 - 06.2014

Chief Manager (HOD), SME Department

State Bank of Bikaner and Jaipur
04.2008 - 04.2012

Dy. Manager, GMO Sectt. HO

State Bank of Bikaner and Jaipur
06.2000 - 07.2003

L.L.B. -

B.Com (Honours) - Accounts & Business Statistics

BABU KHAN