Baby Aaliyah
Jaipur
Summary
Dynamic, goal-oriented manager with extensive experience across diverse industries, demonstrating proven leadership abilities that inspire teams to excel. Expertise in enhancing productivity and customer satisfaction while effectively driving revenue growth and sales performance. A strong commitment to streamlining processes and optimizing employee talent ensures operational efficiency and fosters a culture of continuous improvement. Passionate about leveraging innovative strategies to achieve organizational objectives and deliver exceptional results.
Overview
10
10
years of professional experience
Work History
International Sales Manager
Ckaari Packaging PVT. LTD.
04.2024 - Current
- Currently working at Ckaari Packaging PVT. LTD. as an International Sales Manager (B2B)
- Developed relationships with clients and potential clients to improve business growth.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Set objectives and led sales team to achieve aggressive global sales goals.
Business Development Manager
UFABER EdTech PVT.LTD.
01.2022 - 04.2024
- 2 Years’ Experience at UFABER EdTech PVT.LTD. as a Business Development Manager handling International Client (BDM). (B2C). (2022-2024).
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Customer Service Associate
Teleperformance
02.2017 - 06.2020
- 2.4 Years’ Experience at Teleperformance as a Customer Service Associate at RBL Bank Process (Email Department).(2017-2020)
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained staff on operating procedures and company services.
International Process
Voylla Fashion Pvt. Ltd.
10.2015 - 01.2017
- 1.5 Years Experience in Voylla Fashion Pvt. Ltd. (International Process)(2015-2017)
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
Education
M.Tech -
Pratap University
01.2018
B. Tech - undefined
RCERT(RTU)
01.2015
12TH - undefined
CBSE
01.2011
10TH - undefined
CBSE
01.2009
Skills
- Team-oriented and self-sufficient
- Effective team leadership
- Sales development
- Effective sales strategies
- Sales lead development
- Workforce optimization
- Client relationship development
- Marketing
- Cross-functional team management
- Staff training and development
- Data analysis
PERSONAL DETAILS
English, Hindi, Urdu
RESPONSIBILITIES & ACTIVITIES
- Maintain knowledge of all company products and service offerings.
- Make cold calls for New Business leads and Follow-ups.
- Client interaction over the ZOOM platform daily.
- Assist the international sales team with market research and customer analysis.
- Provide support in preparing sales presentations and proposals.
- Helped develop and maintain sales databases and records.
- Arrange meetings for senior management with prospective clients.
- Handling Team to complete the KRA & Policies of the Company.
- Participated in the National and International levels of the conference in college.
- Serve as the primary point of contact for international customers.
- Handle inquiries, provide quotes, and resolve issues.
- Maintain regular communication to update customers on order status and delivery schedules.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Achieved annual Sales target through effectively helping with Team Target.
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Work from home optionCareer advancementWork-life balanceFlexible work hoursTeam Building / Company RetreatsSoftware
CRM
Microsoft excel
Outlook
Meta base
Interests
Reading
Quote
If you can’t feed a team with two pizzas, it’s too large
Jeff Bezos
Timeline
International Sales Manager
Ckaari Packaging PVT. LTD.
04.2024 - Current
Business Development Manager
UFABER EdTech PVT.LTD.
01.2022 - 04.2024
Customer Service Associate
Teleperformance
02.2017 - 06.2020
International Process
Voylla Fashion Pvt. Ltd.
10.2015 - 01.2017
B. Tech - undefined
RCERT(RTU)
12TH - undefined
CBSE
10TH - undefined
CBSE
M.Tech -
Pratap University
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