BABY D C
Bangalore
Summary
POSITIVE ASPECTS Ability to take up responsibilities Adaptability: Flexible with different kind of work environment Willingness to learn and work hard Proactive problem solver People Management Skills Results-driven Strong communication skills Team player Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Sales Floor Manager
VENUS MOTORS TWO WHEELER SHOWROOM
03.2022 - 04.2024
- Worked as Sales Floor Manager achieving all my Goals towards my work with dedication
- Handling customers directly and effectively and closing the sales deals with technics
- Maintenance of stock,service section and accounts update through software
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
- Organized staff schedules to ensure adequate coverage during peak hours without compromising employee satisfaction or productivity.
- Partnered with operations team to achieve company revenue and profit goals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
Backend Executive
FINBROS CAPITAL ADVISORY
09.2021 - 03.2022
- Worked as Backend Executive dealing with details of customers with ability
- Applying personal loans through third party applications
- Approaching credit cards for government employes
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Senior Advisor
AEGIS (STARTEK JIO NETWORK)
03.2019 - 04.2020
- Worked as Senior Advisor handling with inbound calls of network queries
- trained for 1 month inbound calls and promoted to COCP which is the top most position in management
- handling customers in polite manner resolving with the network solutions
- Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
- Enhanced client relationships by providing strategic advice and guidance on industry trends and best practices.
- Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
- Maintained an extensive professional network and leveraged connections to secure new business leads, contributing to sustained growth over time.
- Mentored junior advisors, fostering professional development and enhancing overall team performance.
- Developed a strong understanding of emerging trends and technologies in the industry, enabling informed decision-making on potential investments or strategic partnerships.
TEAM LEADER
SRS Groups (pvt Ltd)
01.2018 - 02.2019
- Worked as Team Leader managing team members in a positive manner
- Motivating team members in all their daily prohibited work and examine the projects
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Floor Manager
Samsung Mobile Service Centre
03.2016 - 01.2018
- Worked as Floor Manager Dealing with customer direct interactions
- Handling various types of customers (emotional, tensed, hyper angrier) need to deal directly with polite manner and making customers feel comfortable and satisfy the customer in all circumstances
- Managed team of 8 employees to maintain smooth-running operations of shop floor.(front 5 employees, backend 3 employees)
- Managed store inventory and stock levels to maintain availability of products.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Backend Developer
CARITAS
03.2015 - 02.2016
- Worked as Back office executive handling with Airtel Postpaid connections
- Received purchase orders and processed invoices for payment.
- Organized office operations, leading daily activities and controlling correspondence.
- Managed back-office sales team through coaching and sales technique training.
- Performed database management and analysis of business functions and processes.
- Managed invoices from vendors to assist accounting department in reducing annual expenses.
Education
Bachelor of Business Management
MLA Ladies Degree College
Bangalore, India2012
Pre-University - HEBA
Seshadripuram Main Branch PU College
Bangalore, India2010
HIGH SCHOOL -
L C R ENGLISH HIGH SCHOOL
Bangalore2008
Skills
KNOWN LANGUAGES
- ENGLISH
- TELUGU
- KANNADA
MANAGEBALE LANGUAGES
- HINDI
- TAMIL
Reading, Listening to music, Movies
Interested to read Bible
Listening all types of songs
watching thrilled , family type movies
Timeline
Sales Floor Manager
VENUS MOTORS TWO WHEELER SHOWROOM
03.2022 - 04.2024
Backend Executive
FINBROS CAPITAL ADVISORY
09.2021 - 03.2022
Senior Advisor
AEGIS (STARTEK JIO NETWORK)
03.2019 - 04.2020
TEAM LEADER
SRS Groups (pvt Ltd)
01.2018 - 02.2019
Floor Manager
Samsung Mobile Service Centre
03.2016 - 01.2018
Backend Developer
CARITAS
03.2015 - 02.2016
Bachelor of Business Management
MLA Ladies Degree College
Pre-University - HEBA
Seshadripuram Main Branch PU College
HIGH SCHOOL -
L C R ENGLISH HIGH SCHOOL
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