Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Baby Jyotsna Jyotsna

Bangalore

Summary

Experienced Cloud/DevOps Engineer specializing in infrastructure, application design, testing, and implementation. Extensive experience in automating workflows and maintaining high availability systems. Recognized for strong teamwork and multitasking abilities, driven by a passion for facilitating business growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sr. DevOps Engineer – Infrastructure

ILLUMINA
01.2025 - Current
  • Designed and implemented automation workflows for Windows Server patch management, including pre and post-patching notifications to stakeholders, ensuring streamlined communication and compliance across the environment.
  • Developed Grafana dashboards using PromQL to monitor VM allocation, storage utilization, and multiple performance metrics for Windows and ESXi servers, leveraging data collected from vCenter via Prometheus for real-time insights.
  • Effectively supervised and mentored team members, providing guidance and support while managing couple of designs and implementation projects to ensure successful and timely delivery aligned with organizational goals.

Software Engineer Lead

OPTUM GLOBAL SOLUTIONS
08.2022 - 01.2025
  • Significantly contributed in building a platform that abstracted infrastructure provisioning (such as AKS and ACR) from product teams, also incorporating CI/CD out of the box with multi-language support. This resulted in a 50% reduction in deployment time for product teams.
  • Developed and deployed a scalable infra using an Azure Function App to automatically extract logs from Azure resources, publish them to Event Hub, and seamlessly forward them to Datadog for monitoring. This automation was implemented using Terraform (IaC), which removed the need for manual log management, hence reducing 20 % effort.
  • Optimized user access to model endpoint APIs by designing and developing infrastructure that utilizes an App Gateway as the user-facing interface and API Management (APIM) as the backend pool.
  • Leveraged Datadog for monitoring and observability by building dashboards and alerts to proactively manage issues on the AI/ML platform. Additionally, automated synthetic private location setup with Terraform, leading to a 60% improvement in issue detection.

DevOps Engineer

HEWLETT PACKARD ENTERPRISE
11.2020 - 08.2022
  • Orchestrated end-user application deployment on a Kubernetes Cluster by implementing a Container-as-a-Service model, utilizing Python services.
  • Streamlined user experience by deploying a hassle-free Kubernetes-as-a-Service model, eliminating the need for manual configurations.
  • Integrated Python container apps and low-code platforms like Microsoft Power Platform and Office 365, delivering a Service Management interface for Cloud Services consumers.
  • Seamlessly integrated ServiceNow’s incident management capabilities with an Everything-as-a-Service (XaaS) solution optimizing operational efficiency by 30%.
  • Enabled rapid OpenStack tenant and VM provisioning using Terraform and Python, providing users with access to VMs in just 150 seconds under the VMac3 model.
  • Implemented a customized Boundary-as-a-Service solution based on HashiCorp Boundary, empowering users with extra features at their fingertips.

Senior Software Engineer

MINDTREE LIMITED
07.2017 - 10.2020
  • Worked into projects handling HTML, ASP .NET, C#, Sitecore and MVC.
  • Has thorough understanding of Retail, Consumer Product and Manufacturing Industry Clients working nature and requirements along with Digital Marketing Strategies.

Education

Bachelor of Engineering - Computer Science and Engineering

Atria Institute of Technology
06.2017

Skills

  • Kubernetes
  • Docker
  • Azure Cloud Services
  • Python
  • Azure CLI
  • Linux/Bash
  • Terraform
  • Ansible
  • Helm
  • Jenkins
  • Git
  • GitHub Actions
  • Azure DevOps
  • Datadog
  • New Relic
  • Grafana
  • C#
  • CI/CD
  • Microsoft Power Platform
  • HashiCorp Boundary

Certification

  • AZ-204 Microsoft Developer Associate
  • AZ-900 Microsoft Azure Fundamentals

Timeline

Sr. DevOps Engineer – Infrastructure

ILLUMINA
01.2025 - Current

Software Engineer Lead

OPTUM GLOBAL SOLUTIONS
08.2022 - 01.2025

DevOps Engineer

HEWLETT PACKARD ENTERPRISE
11.2020 - 08.2022

Senior Software Engineer

MINDTREE LIMITED
07.2017 - 10.2020

Bachelor of Engineering - Computer Science and Engineering

Atria Institute of Technology

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Baby Jyotsna Jyotsna