Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic
Baby Rinsha  (+917034253455)

Baby Rinsha (+917034253455)

Senior Administration Manager
Kerala

Summary

Dedicated Administrative Manager with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities. Efficient Administrative Manager with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Organized and efficient Administrative Manager supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base. Highly organized and meticulous with fantastic negotiation tactics and superior client relations. Excited to bring expertise in travel planning and itinerary creation to growing organization.

Overview

12
12
years of professional experience

Work History

Administrative Manager Cum IT Coordinator

KV Usthad Memorial Darul Hidaya Arts and Science College for Women,Pookkarathara
Kerala
08.2016 - Current
  • Improved operations through consistent hard work and dedication.
  • Prepared variety of different written communications, reports and documents.
  • Carried out day-to-day duties accurately and efficiently.
  • Developed team communications and information for meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Onboarded new temps by entering employee information into systems.
  • Participated in team-building activities to enhance working relationships.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Conducted research, gathered information from multiple sources and presented results.

Technical Support Engineer

Al Rifaa Information Technology
Dubai
01.2011 - 03.2015
  • Developed process improvements and long-term business strategies through analysis of customer feedback.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Documented faults and bugs for referral to development staff for use in updates.
  • Updated and maintained current customer support database.
  • Met with team personnel to share details of discovered issues and recurrent custom complaints.
  • Traveled with sales engineers on customer site visits to respond to specific technical questions.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
  • Performed root cause analysis of reported issues to enact corrections.
  • Contributed to whitepapers, blogs and videos for marketing, sales and training.
  • Maintained response times to support business continuity.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Provided guidance on installing and integrating new hardware components and software to remote clients.
  • Gathered trend data from customer calls and interactions.

Academic Counselor

National Institute of Fire and Safety Engineering,Kuttippuram
Kerala
03.2008 - 01.2010
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Conducted seminars, workshops and educational presentations for enrichment opportunities for students.
  • Advised students individually and in groups on academic programs for individual interests.
  • Assisted students in selecting courses to align with interests and abilities.
  • Consulted with students to advise on topic selection, appropriateness and academic value.
  • Educated students on course selection to align with career goals.
  • Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
  • Maintained student database and electronic records for each student contact.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Discussed student success strategies and development of study skills.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Determined validity and reliability of data gathering methods.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Provided comprehensive support services encompassing career and personal goals of student.
  • Received and reviewed transcripts to determine eligibility for admission to college or specific programs.

Education

Master of Science - Computer Application

PKR Arts College For Women , Gobichettippalayam
Tamilnadu, India
04.2008

Bachelor of Arts - Commerce

Ansar Women's College,Prumpilavu
Kerala,India
04.2005

Skills

  • Documentation and control
  • Policy and Procedure Modification
  • Team Leadership
  • Training and Development
  • Database administration
  • Contract negotiations
  • Accounting and Book keeping
  • Office management
  • Scheduling
  • Strategic Planning
  • Administrative support
  • Office administration
  • Workflow planning
  • Technical Support and Training
  • Administrative abilities
  • Operational Documentation Editing
  • Skilled community-based case manager
  • Technical Documentation Editing
  • Report writing and documentation
  • Public Relation and Social media marketing

Custom

I love to travel and meet new people. Experience the outdoors is also a passion of mine.

Timeline

Administrative Manager Cum IT Coordinator

KV Usthad Memorial Darul Hidaya Arts and Science College for Women,Pookkarathara
08.2016 - Current

Technical Support Engineer

Al Rifaa Information Technology
01.2011 - 03.2015

Academic Counselor

National Institute of Fire and Safety Engineering,Kuttippuram
03.2008 - 01.2010

Master of Science - Computer Application

PKR Arts College For Women , Gobichettippalayam

Bachelor of Arts - Commerce

Ansar Women's College,Prumpilavu
Baby Rinsha (+917034253455)Senior Administration Manager