Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Baby Sujitha Jagadeesan Nair

Baby Sujitha Jagadeesan Nair

Salon Manager
Nagercoil,Tamilnadu

Summary

Dynamic Salon Manager with a proven track record at Lakme Salon, enhancing customer loyalty and boosting business growth through strategic marketing and exceptional service. Excelled in inventory control and financial management while fostering a culture of teamwork and open communication. Skilled in customer service and problem-solving, achieving significant performance improvements.

Overview

3
3
years of professional experience

Work History

Salon Manager

Lakme Salon
2021.02 - 2024.06
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Maintained general appointment calendar and set shift schedules.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
  • Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.

Education

B. Com - Ecommerce

SNDT Womens University
Mumbai

Skills

  • Customer Service
  • Employee Development
  • Decision-making skills
  • Problem-solving skills
  • Salon safety and security
  • Customer Needs Assessment
  • Scheduling
  • Inventory controls
  • Business Development
  • Client Relations
  • Performance Improvement
  • Financial Management

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)
Tamil
Advanced (C1)

Timeline

Salon Manager

Lakme Salon
2021.02 - 2024.06

B. Com - Ecommerce

SNDT Womens University
Baby Sujitha Jagadeesan NairSalon Manager