Baby Sujitha J Nair
Nagercoil
Summary
High-energy and dependable salon manager with demonstrated expertise in guest services, product promotion and employee coaching. Excellent knowledge of salon retail products. Conscientious and enterprising manager with commitment to enhancing business operations and team productivity.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Salon Manager
Lakme Salon
Palakkad
07.2024 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Utilized various software and tools to streamline processes and optimize performance.
- Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
- Created monthly reports that tracked progress towards goals set by ownership.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
- Scheduled employees and oversaw customer appointment calendar.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Oversaw inventory control for retail products and supplies.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Coordinated meetings between staff members, owners, suppliers, and other stakeholders as needed.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Analyzed and recorded personnel and operational data and wrote activity reports.
- Supervised banking procedures, cash flow, and accounting processes.
Salon Manager
Lakme Salon
Nagercoil
01.2023 - 06.2024
Salon Manager
Lakme Salon
Bangalore
11.2020 - 05.2022
Education
B. Com - Commerce
S.N.D.T Women's University
MumbaiSkills
- Multi-task management
- Financial management
- Appointment scheduling
- Fast learning
- Brand representation
- Strategic planning
- Business development
- Salon safety and security
- Safety awareness
- Problem-solving skills
- Salon operations
- Salon retail sales
- Communication skills
- Staff motivator
- Scheduling
- Customer friendly
- Stock maintenance
Languages
Malayalam
First Language
English
Proficient
C2
Hindi
Proficient
C2
Tamil
Proficient
C2
Kannada
Beginner
A1
Timeline
Salon Manager
Lakme Salon
07.2024 - Current
Salon Manager
Lakme Salon
01.2023 - 06.2024
Salon Manager
Lakme Salon
11.2020 - 05.2022
B. Com - Commerce
S.N.D.T Women's University