Badal Jain
Network Engineer
Gurgaon
Summary
Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Network Engineer
Powergrid Corporation of india limited
Gurgaon
11.2020 - Current
- Supported global network users with connectivity, VPN, and access issues.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Led preventive and corrective network and infrastructure maintenance requirements.
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
- Installed fiber, ethernet, and console cabling in climate-controlled NOC.
- Delivered tier-3 support for co-location, customer backup networks, and ISP services.
- Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
- Troubleshot routers, layer 2 and 3 switches, and network firewalls.
- Designed, tested and implemented network servers, infrastructure and software.
- Closed first-time tickets quickly and met resolution volume requirements.
- Configured IP assignment, core network configuration, and DNS setup for new users.
- Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
Lab Assistant
JETKING
Meerut
12.2017 - 06.2023
Desktop Support Engineer
Akal
Gurgaon
10.2018 - 03.2019
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Configured hardware, devices, and software to set up work stations for employees.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Education
BBA - Information Technology
CCS University
Meerut 04.2012 - 03.2015
Jchne -
Jetking
Meerut 01.2017 - 05.2018
CCIE - Cisco Routing And Switching
Networker Homes
NoidaSkills
Technical Analysis
Timeline
Network Engineer
Powergrid Corporation of india limited
11.2020 - Current
Desktop Support Engineer
Akal
10.2018 - 03.2019
Lab Assistant
JETKING
12.2017 - 06.2023
Jchne -
Jetking
01.2017 - 05.2018
BBA - Information Technology
CCS University
04.2012 - 03.2015
CCIE - Cisco Routing And Switching
Networker Homes
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