SAP
Badal Khatta
Supply Chain Consultant(Customer Facing Operations)
Gurugram
Summary
Supply Chain professional with 5+ years of experience in global 4PL operations, pharma (GxP-compliant) logistics, and end-to-end supply chain management, including temperature-controlled distribution. Proven track record in driving OTIF performance, cost optimization, and demand-supply alignment across multi-region networks.
Experienced in leading teams, managing disruptions (BCP), and delivering process improvements through data-driven decision-making, consistently ensuring high customer satisfaction (VOC) and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Manager – Supply Chain (4PL Control Tower)
Kuehne + Nagel
Gurugram
01.2023 - Current
- Managed end-to-end global supply chain operations across multiple regions, including temperature-controlled (cold chain) shipments, ensuring high service levels (OTIF) and real-time visibility with leading 3PL/2PL partners
- Led a team , driving operational performance, proactive planning, and continuous improvement across supply chain activities
- Drove cost optimization through shipment consolidation and route planning, while leveraging process flow mapping and analysis to identify inefficiencies and enhance overall supply chain performance
- Strengthened crisis management and Business Continuity Planning (BCP) by proactively identifying risks, ensuring early visibility of potential disruptions to customers, and executing mitigation strategies with minimal service impact
- Ensured GxP-compliant operations and maintained a high Voice of Customer (VOC) score, delivering strong customer satisfaction through process-driven execution, proactive communication, and reliable service delivery
Research & Development / Supply Chain Engineer
Hero Electric Cycles
Ludhiana
12.2021 - 01.2023
- Managed end-to-end sourcing of domestic and imported raw materials, ensuring uninterrupted supply aligned with production and demand plans
- Led supplier negotiations and RFQs, driving cost optimization while maintaining quality and delivery performance
- Developed and expanded vendor base, improving supply reliability and creating a competitive sourcing environment
- Coordinated import logistics (air & sea), customs clearance, and stakeholder alignment, ensuring timely material availability
- Monitored inventory levels and consumption trends, enabling effective demand-supply planning and reducing stock disruptions
- Collaborated with cross-functional teams for successful product launches and process improvements.
Purchase Engineer
Manjushree Technopack
Amritsar
07.2020 - 12.2021
- Managed procurement lifecycle
- Coordinated import shipments and documentation
- Maintained inventory levels
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
MBA - Logistics And Supply Chain Management
Chandigrah University
Mohali, India 04.2001 -
B.Tech - Mechanical Engineering
Punjab Technical University
Mohali06-2019
Skills
- Supply Chain Optimization
- Operations management
- 4PL Control Tower Operations
- Pharma Logistics (GDP)
- Vendor Management
- SAP/TMS/OTM
- Analytical Tools
- Customer relationship management (CRM)
Customer relations
Software
OTM
BY/TMS
Microsoft Office 365
Microsoft Dynamics(CRM)
Tableau
Certification
Lean Six Sigma Green Belt
Timeline
Assistant Manager – Supply Chain (4PL Control Tower)
Kuehne + Nagel
01.2023 - Current
Research & Development / Supply Chain Engineer
Hero Electric Cycles
12.2021 - 01.2023
Purchase Engineer
Manjushree Technopack
07.2020 - 12.2021
MBA - Logistics And Supply Chain Management
Chandigrah University
04.2001 -
B.Tech - Mechanical Engineering
Punjab Technical University