DLP
Badri Purohit
IT
Greater Noida
Summary
Insightful Information Technology Manager with seven years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
IT Manager
SINTECH PRECISION PRODUCT LIMITED
Ghaziabad
12.2020 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to senior leadership.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
System Administrator
BSL SCAFFOLDING LTD
Noida
05.2018 - 11.2020
- Monitored networks and network devices to resolve technical problems quickly.
- Managed onboarding and offboarding of employees.
- Designed and evaluated WAN and LAN connectivity technologies.
- Diagnosed and executed resolution for network and server issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Installed and configured network printers and other peripheral devices.
- Analyzed network traffic and performance metrics to optimize system performance.
- Implemented and maintained virtual private networks.
- Completed reports detailing network and systems performance and downtime issues.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Assisted in capacity planning efforts to ensure sufficient resources were available for future growth while avoiding unnecessary expenses related to underutilized assets.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Evaluated emerging technologies for relevance within the organization''s infrastructure, making recommendations based on potential benefits or risks involved with adoption/integration processes.
Senior Executive -IT
MCM TELECOM EQUIPMENT PVT LTD
Noida
11.2015 - 03.2018
- Optimized resource allocation by conducting thorough budget analyses and reallocating funds as needed to ensure maximum ROI on investments.
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
- Led a company-wide digital transformation initiative, which modernized internal processes and systems while enhancing overall business agility.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
Team Leader - Service Delivery
Extramarks Education India PVT LTD
Noida
09.2013 - 11.2015
- Evaluated employee performance regularly, providing constructive feedback and support for professional growth.
- Incorporated best practices in service delivery management into daily routines, resulting in better decisionmaking.
- Promoted a positive work environment by fostering teamwork, collaboration, and continuous learning among team members.
- Conducted regular meetings with the team to review progress, address challenges, and align goals for successful outcomes.
- Delivered results-driven solutions that improved operational efficiency while meeting or exceeding client expectations.
- Achieved client satisfaction through effective communication, collaboration, and problem-solving skills.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Desktop Support Engineer
3i Infotech Consultancy Services
Noida
06.2010 - 09.2013
- Coordinated with vendors on warranty claims for faulty equipment, reducing costs associated with repairs or replacements.
- Provided comprehensive technical support for users, addressing various issues related to computer systems, peripherals, and applications.
- Optimized PC performance through regular updates, patches, and system upgrades.
- Performed data backups regularly to safeguard critical information against loss or corruption due to system failures or security breaches.
- Implemented proactive maintenance plans for desktop systems to prevent potential problems and extend equipment life.
- Supported remote employees by setting up secure VPN access points that enabled them to work efficiently from offsite locations.
- Streamlined IT support processes for quicker response times and improved user satisfaction.
- Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
- Conducted thorough evaluations of new technology solutions before implementation, ensuring compatibility with existing infrastructure requirements while meeting organizational needs for growth and innovation opportunities.
- Contributed to the development of disaster recovery plans designed to minimize business disruptions caused by unforeseen events or emergencies affecting IT systems.
- Assisted in the planning and execution of IT audits to ensure compliance with industry regulations and best practices.
- Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Provided authorized users with technical support and advice regarding proper use and functionality of equipment.
Education
Bachelor of Computer Applications - Computer And Information Sciences
SIKKIM MANIPAL UNIVERCITY
New Delhi, India 06.2011 - 11.2013
Some College (No Degree) - Computer Networking
CMS Computer Institute
New Delhi, India 08.2008 - 11.2009
Skills
Staff hiring
Risk mitigation planning
Team Collaboration
Disaster Recovery
Operating system management
Virtualization
Information Security
Network Administration
Change Management
IT risk management
Technical Troubleshooting
Documentation And Reporting
Team Development
Cybersecurity best practices
Application support
IT Procurement
IT Infrastructure
IT Compliance
IT Asset Management
IT Budgeting
Cybersecurity Management
Time management abilities
Problem-solving aptitude
Professionalism
Analytical Thinking
IT infrastructure proficiency
User Support
Multitasking Abilities
Department management
Decision-Making
Staff hiring
Additional Information
To obtain a challenging and rewarding position in IT Industry, this provides opportunity for growth and development by utilizing my educational qualification & professional skills. Looking forward for an organization interested in rewarding talent.
Add on new technology and Skill (ERP Finsys, DLP Zecurion, AEP Xcitium, Network Monitor Netwrix (AD& File Servers)
Software
Office 365
ERP
AEP
G Suite
AD
Hyper -V
Certification
MCP
Timeline
IT Manager
SINTECH PRECISION PRODUCT LIMITED
12.2020 - Current
System Administrator
BSL SCAFFOLDING LTD
05.2018 - 11.2020
Senior Executive -IT
MCM TELECOM EQUIPMENT PVT LTD
11.2015 - 03.2018
Team Leader - Service Delivery
Extramarks Education India PVT LTD
09.2013 - 11.2015
Bachelor of Computer Applications - Computer And Information Sciences
SIKKIM MANIPAL UNIVERCITY
06.2011 - 11.2013
Desktop Support Engineer
3i Infotech Consultancy Services
06.2010 - 09.2013
Some College (No Degree) - Computer Networking
CMS Computer Institute
08.2008 - 11.2009