Badrish Chaturvedi
Gonda
Summary
Proven communicator and adept at customer handling, I enhanced customer satisfaction significantly at Ienergizer by identifying and resolving core issues efficiently. At Awadh Hospital, I demonstrated a strong ability to work independently and in teams, adapting quickly to new challenges. My skills in record maintenance and commitment to continual improvement have consistently contributed to my professional growth.
Overview
2
2
years of professional experience
Work History
RMO
Awadh Hospital
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Customer Care Executive
Ienergizer
05.2023 - 09.2023
- Identified root causes of customer dissatisfaction to implement effective fixes.
- Drafted customer correspondence to convey updates and service changes.
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Fostered trust with customers through proactive communication and resolution of concerns.
Education
BHMS - Medical
Solan Homoeopathic Medical College And Hospital
Solan, Himachal Pradesh 08.2020
Inter College - Maths And Bio
Govt. Boys Sr Sec School
Motibagh, New Delhi 06.2010
10th - Science
Fatima School Gonda
Gonda03.2008
Skills
Communication
Customer handling
File work
Record maintenance
Customer satisfaction
Languages
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Timeline
RMO
Awadh Hospital
09.2023 - Current
Customer Care Executive
Ienergizer
05.2023 - 09.2023
BHMS - Medical
Solan Homoeopathic Medical College And Hospital
Inter College - Maths And Bio
Govt. Boys Sr Sec School
10th - Science
Fatima School Gonda
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