Bahader Singh
Ludhiana
Summary
Experienced with building and maintaining strong client relationships. Utilizes effective communication and problem-solving skills to understand and address client needs. Track record of enhancing client satisfaction through proactive and personalized service.
Overview
2
2
years of professional experience
Work History
Relationship Associate
Max Life Insurance
12.2023 - Current
- Managed a diverse portfolio of clients, ensuring their financial needs were met and exceeded.
- Participated in regular training sessions to stay current on industry trends and emerging products or services.
- Identified areas of improvement in internal processes, implementing changes that increased efficiency and quality of service delivery.
- Assisted in organizing events aimed at promoting brand awareness among prospective customers while also strengthening existing client relationships.
- Prepared comprehensive reports for management regarding account performance metrics, helping inform future decision-making processes.
Associate Branch Relationship Officer
HDFC BANK RELATION LUDHIANA
02.2023 - 12.2023
- Promoted teamwork within the branch, fostering a positive work environment that encouraged collaboration among colleagues.
- Strengthened branch performance through effective cross-selling of bank products and services.
- Enhanced customer retention through proactive communication and timely resolution of issues or inquiries.
- Played an integral role in achieving branch revenue goals by consistently meeting individual sales targets.
Education
Bachelor of Arts - Arts
GTB National College Dakha
Ludhiana04-2016
Skills
- Customer service
- Time management
- Attention to detail
- Customer relationships
- Banking
- Service support
- Sales data analysis
- Public speaking
- Excellent communication
Hobbies
- Gardening
- Listen Music
- Reading Newspaper
- Running
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Punjabi
Bilingual or Proficient (C2)
Timeline
Relationship Associate
Max Life Insurance
12.2023 - Current
Associate Branch Relationship Officer
HDFC BANK RELATION LUDHIANA
02.2023 - 12.2023
Bachelor of Arts - Arts
GTB National College Dakha
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