Baidurja Mukherjee
Senior Software Quality Assurance Engineer
Summary
Practical Associate Consultant with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and new concepts acquisition. Driving application testing using Selenium and Java. Azure DevOps. Power Bi. Gen AI
Overview
5
5
years of professional experience
12
12
Certificates
5
5
Languages
Work History
Associate Consultant
Capgemini
03.2021 - Current
- Managing the development and maintenance of quality assurance test strategies, test plans, scenarios, cases, and scripts for different phases of testing such as Functional, SIT, Integration, Regression and UAT
- Analyzing Business, System and Test Requirement Documents that are maintained through Confluence
- Working with Jira and Q-Test - defect tracking tool and test case management tool and Independently analyzed issues, recommended software changes, and wrote detailed bug reports
- Coordinated in execution of automation testcases using Q-metry Framework
- Hands-on Experience on Azure Board, Certified Azure AZ-900 and Excel
- Azure Pipelines and Azure upload evidence
- Worked with Bamboo CICD and Tools like GitHub, BitBucket to ensure quality end to end testing results for customer satisfaction
- Executed SQL queries to verify database for relevant test cases and performed API Testing to check integration between systems using Postman
- Working in an Agile (SCRUM) environment/team focusing on sprint-by-sprint deliveries contributing to sprint planning, sprint review/retrospectives and daily stand-ups meetings
- Hand on experience with visual testing and PDF comparison using Applitools Eyes
- Developing test plans and test cases for user acceptance testing to ensure the software met customer requirements
- Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
- Supported the development and testing of new software applications, ensuring a smooth transition to production
- Performed cross-browser and cross-platform compatibility testing to ensure software worked properly on different devices.
D2AS
Amazon
10.2020 - 03.2021
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Worked with Amazon Devices such as Alexa and Kindle to ensure its latest device working flawlessly and finding device faults
- Created reports and documents as requested by the office manager
- Used advanced Excel modeling to identify and analyze potential opportunities for cost savings and revenue growth
- Optimized database performance by designing efficient data models and indexing.
Associate
Wipro Technologies
09.2019 - 09.2020
- Created reports and documents as requested by the office manager
- Worked as HP hardware tech to support customers and clients and report hardware issues to HP
- Managed multiple projects simultaneously, ensuring on-time and on-budget completion of all tasks
- Provided technical support to staff for computer hardware and software
- Trained customers on the use of hardware and software, resulting in a 80% reduction in customer support requests
- Investigated and identified the root cause of customer issues and provided detailed reports to stakeholders.
Education
Bachelor of Technology - Computer Science And Engineering
Heritage Institute of Technology
Kolkata 04.2001 - 2019.05
Skills
Selenium using Java
undefinedCertification
Communication Strategies For Virtual Age, University of Toronto
Accomplishments
- Successfully delivered a complex project with zero critical defects and within timeline.
- Successfully delivered application with continuous releases in Japanese Language with zero defects.
- Won 3 Customer Delight Awards in 3 years.
- Won 2 rising Star award and recognized for exceptional contribution to testing team.
- Developed and implemented a robust automation framework, resulting in improved efficiency and accuracy.
- Designed and implemented automated test scripts resulting in 30% reduction in test time.
- Framework development and latest jars ensures finding small defects in the application resulting in Bug almost every day.
Timeline
GitHub Copilot
12-2024
API Test Automation Using POSTMAN
03-2024
Automating API test using Rest Assured
03-2024
Gen AI
03-2024
GPT-3 with Excel
01-2024
Applitools
05-2023
Microsoft Power Bi
02-2023
Microsoft Azure AZ-900
01-2023
Application Programming Interface (API)
10-2021
Agile Software Development
06-2021
Communication Strategies For Virtual Age, University of Toronto
05-2021
Introduction to HTML5
05-2021
Associate Consultant
Capgemini
03.2021 - Current
D2AS
Amazon
10.2020 - 03.2021
Associate
Wipro Technologies
09.2019 - 09.2020
Bachelor of Technology - Computer Science And Engineering
Heritage Institute of Technology
04.2001 - 2019.05
Personal Information
- Place of Birth: Kolkata
- Nationality: Indian
Hobbies
Swimming, Traveling, Photography. Sports, E-Sports.
Personal Information
- Place of Birth: Kolkata
- Nationality: Indian
Similar Profiles
Abdoul-rahim DombaAbdoul-rahim Domba
Ingénieur d'études et de recherche at CapgeminiIngénieur d'études et de recherche at Capgemini
Bélinda BONACINABélinda BONACINA
Document Management, quality and configuration at CAPGEMINIDocument Management, quality and configuration at CAPGEMINI
Namrata DwivediNamrata Dwivedi
Front End Developer at CapgeminiFront End Developer at Capgemini