Baijayantimala Nayak

NEXTGEN Learning Management Portal

• Attended workshops with client for requirement elicitation for building an e-learning portal along with product owner to mark high level requirements.
• Proposed feasible solutions and participated in creation of product backlog items post requirement sign-off.
• Narrowed down requirements into user stories by contemplating the quantum of efforts and priority, hence picking them up for upcoming sprints.
• Actively participated in different Agile ceremonies that strived towards effective project planning.
• Responsible for communicating requirements, clarification and change requests amongst internal and external stakeholders.
• Co-operated in teams progress by performing functional test case reviews followed by client demo and made sure to avoid spill-overs for a given sprint.
• Worked in Agile Scrum environment, assist in sprint call, daily standup call.
• Build Platform features, user stories, and maintain backlog with priorities, using JIRA platform.
• Ensure issues are identified, tracked, reported on and resolved in a timely manner.

GREENWAY REVENUE CYCLE MANAGEMENT

• Worked as Business Analyst along with Product Owner and group of RPA developers & testers aiming at successful delivery of multiple Bots following agile way of working.
• Actively participated in initial requirement calls assuring clear transparency on the anticipated scope with the help of low fidelity wireframes.
• Post kick-off call maintained backlog items by adding requisite epics and user stories in respective Azure DevOps.
• Proactively participated in agile ceremonies and also led demo calls at the end of each sprint.
• Organized and Participated in all Agile practices, daily scrum, iteration planning, retrospective test driven using MIRO.
• Maintained query tracker listing queries listed by developers and took ownership to get those resolved from clients/stakeholders via recurring query calls avoiding hindrance in project progress.
• Attended sprint planning meetings and work towards defining the sprint items along with the product stakeholders.
• Performed functional testing before UAT handover to client team.
• Responsible for working in an Agile Scrum environment with ability to breakdown requirements into epics features and user stories.
• Presented business process workflows to clients and stakeholders.
• Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business Analysis, source system analysis, task and workflow analysis.
• Clear understanding of Software Development lifecycle(SDLC) and process oriented.
• Prepared Documentation: BRD, FRD, Workflow Diagrams, Use cases, Wireframes, User Stories.
• Requirement analysis- Gap analysis.

Warehouse Management System

• As a mid-level Business Analyst, Conducted interviews and workshops with warehouse managers, procurement teams, and IT stakeholders to gather system requirements.
• Documented Business Requirements Document (BRD) and Functional Requirements Document (FRD) to align business needs with system capabilities.
• Mapped As-Is and To-Be workflows using Visio, identifying inefficiencies in inventory tracking and replenishment.
• Worked with IT teams to design a system that integrated with existing ERP platforms (SAP, Oracle).
• Ensured seamless integration with barcode scanners, RFID tracking, and automated reorder systems.
• Assisted QA teams in defining test cases and scenarios for functional and UAT testing.
• Coordinated User Acceptance Testing (UAT) sessions, collected feedback, and worked with developers to resolve defects.
• Assisted the UI/UX team to Design inventory performance dashboards enabling real-time monitoring of stock levels, turnover rates, and reorder triggers.

Complaint Management System

• Worked as an entry-level Business Analyst for developing a ticketing system by conducting a gap analysis on the existing and proposed system.
• Contributed in documenting BRD for locking the requirements considering technical feasibility and discussing with internal team to implement the agreed enhancements.
• Tracked the project progress and upon completion of the committed requirements showcased demo to stakeholders.

Loan Agreement ANNOTATION

• There was a requirement where the Customer Loan agreements were stored in the OpenText Website.
• As a RPA UiPath Developer, created a BOT that will do the following
• Read the Queues from the CMS System.
• Put the details of all the agreements in an excel.
• Read the Excel and then go the OpenText website and search for the Loan agreement numbers to get their scanned documents.
• Annotate the documents as per the requirements in the PDD.
• Generate a report of all the documents annotated and then send an email to the Process Owner with the attached report when all the documents are annotated.