Baiju T
Parassala
Summary
Customer-oriented individual with extensive experience in transportation industry. Seek challenging opportunities where I can fully use skills for the success of the organization.
Overview
13
13
years of professional experience
Work History
Delivery Executive
Delhivery Pvt Ltd
2018.01 - Current
- customer service
- Handled fragile items with care to minimize damages during transit and uphold the company''s reputation for reliable service.
- Collaborated with team members to optimize route planning and improve overall service quality.
Assistant Clerk
Lopez Documents and scanning
2016.10 - 2017.05
- Company Overview: UAE
- Document scanning and typing in Excel sheet
- UAE
Data Building Executive
Sharavathi International BPO Services
2012.03 - 2013.01
- Data extraction from search engines and build in Excel sheet
Customer service executive
Sparsh BPO
2011.10 - 2011.11
- Company Overview: Tele calling executive voice process for Uninor
- Tele calling executive voice process for Uninor
Education
Diploma - Computer Operator Programming Assistant
Govt ITI Dhanuvachapuram
05.2017
Higher Secondary School -
Govt GVHSS Parassala
01.2013
High School -
Govt KVHS Ayira
11.2011
Skills
- English fluency ability to handle the pressure situation
- Problem solving and critical thinking
- MS Office and Typing speed
- Customer handling and decision making
Personal Information
- Date of Birth: 06/21/88
- Nationality: Indian
- Marital Status: Single
Timeline
Delivery Executive
Delhivery Pvt Ltd
2018.01 - Current
Assistant Clerk
Lopez Documents and scanning
2016.10 - 2017.05
Data Building Executive
Sharavathi International BPO Services
2012.03 - 2013.01
Customer service executive
Sparsh BPO
2011.10 - 2011.11
Diploma - Computer Operator Programming Assistant
Govt ITI Dhanuvachapuram
Higher Secondary School -
Govt GVHSS Parassala
High School -
Govt KVHS Ayira
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