Bailey Hochadel
Sellersburg
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server/Bartender
Chuy’s
Clarksville
11.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained records of transactions made during shift as required by law or company policy.
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
Bartender
Recbar 812
New Albany
07.2022 - 07.2023
- Prepare alcohol and non-alcoholic beverages for bar and restaurant patrons
- Interact with customers and take orders
- Give preferences and assess any needs for customers
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers' identification to meet the legal drinking age
- Restock and replenish bar
Shift Leader
Harbor and Hops
Jeffersonville
07.2021 - 07.2022
- Organizing shift schedules for team members
- Monitoring attendance, tardiness and time off
- Assigning duties to specific employees based on role and skills
- Supervising employees and assisting with tasks as necessary
- Conducting performance reviews and sharing feedback with both upper management and team members
- Managing employees requests
- Training new team members on tasks
- Handling customer issues and managing conflicts
- Adhering to company policies and health, safety and employment standards
- Balancing cash drawers and preparing cash deposits
Assistant Manager
The Cafe
Louisville
12.2020 - 05.2021
- Opening and closing the restaurant.
- Mentoring and training new staff members.
- Scheduling daily assignments for proper table rotation for waitstaff.
- Resolving customer complaints in a professional manner.
- Ensuring that the restaurant follows all health and safety regulations.
- Purchasing new products from distributors.
- Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
- Recording all income and expenses and ensuring that cash registers and safe is balanced correctly after every shift.
Service Manager
Buckhead Mountain Grill
Jeffersonville
06.2014 - 12.2020
- Maintaining schedules of staff weekly.
- Maintain sanitation, health, and safety standards in work areas.
- Verify that prepared food meets requirements for quality and quantity.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintain food and equipment inventory, and keep inventory records.
- Schedule staff properly based on job duties.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Take dining reservations.
Education
Phlebotomy Certification -
Sullivan University
Louisville, KY01.2018
High School Diploma -
Silver Creek Senior High School
Sellersburg, IN01.2017
Skills
- TRAINING
- FOOD PRODUCTION
- PROBLEM SOLVING
- TIME MANAGEMENT
- Employee Evaluation
- Food Preparation
- Restaurant management
- Venipuncture
- Management
- Patient Care
- Phlebotomy
- Restaurant experience
- Communication skills
- Customer service
- Critical Thinking
- Judgment and Decision Making
- Monitoring
- Active Learning
- Education and Training
- Complex Problem Solving
- Communications and Media
- Learning Strategies
- Operation Monitoring
- Operation and Control
- Equipment Maintenance
- Repairing
Certification
- Liquor License, 07/23/2027
- Food Handler Certification
- Bartender License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server/Bartender
Chuy’s
11.2024 - Current
Bartender
Recbar 812
07.2022 - 07.2023
Shift Leader
Harbor and Hops
07.2021 - 07.2022
Assistant Manager
The Cafe
12.2020 - 05.2021
Service Manager
Buckhead Mountain Grill
06.2014 - 12.2020
Phlebotomy Certification -
Sullivan University
High School Diploma -
Silver Creek Senior High School