Bailey Vanwinkle
Clarksville
Summary
Ambitious Certified Nursing Assistant possessing extensive experience working with people, willing to learn how to work in the hospital setting. Strong observational skills combined with excellent deescalating abilities. Proven history of cultivating strong rapport with guests and being able to toggle multiple tasks at once, in a fast-paced environment, without getting overwhelmed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Baptist Floyd Hospital
02.2024 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety.
- Documented care actions by completing records and logs in medical software system.
To-Go Server
Texas Roadhouse
09.2022 - 10.2023
- .Monitored food quality and freshness throughout day.
- Improved customer loyalty by addressing any concerns or issues promptly and professionally, offering solutions that align with company policies while satisfying guest expectations.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Increased drink, appetizers, entree, and dessert orders by suggestively upselling popular items or item add-ons
Crew Member Trainer
Texas Roadhouse
10.2022 - 10.2023
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Trained and mentored 4 new personnel hired to fulfill various roles.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Mentored new hires, helping them acclimate to the fast-paced company culture quickly and efficiently.
Restaurant Hostess
Texas Roadhouse
04.2020 - 05.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Party Coordinator
Chuck E Cheese
03.2022 - 08.2022
- Reviewed event bills to confirm accuracy and approve payment.
- Improved overall event success rates by implementing best practices in party coordination based on continuous learning from past experiences.
- Cultivated a positive work environment for team members by fostering open communication channels and encouraging collaborative problem-solving approaches.
- Oversaw event registration process by collecting and tracking attendee information.
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, IN06.2022
Technical Certificate - Certified Nursing Assistant
Ivy Tech Community College of Indiana
Sellersburg, IN01.2022
Skills
- Technical knowledge
- Customer Service
- Attention to Detail
- Medical terminology knowledge
- Memory retention
- Activity Planning
- Bedside manner
- CPR Certification
Certification
- CNA - Certified Nurse Assistant
- SRNA - State registered Nursing Aide (Kentucky)
Timeline
Certified Nursing Assistant
Baptist Floyd Hospital
02.2024 - Current
Crew Member Trainer
Texas Roadhouse
10.2022 - 10.2023
To-Go Server
Texas Roadhouse
09.2022 - 10.2023
Party Coordinator
Chuck E Cheese
03.2022 - 08.2022
Restaurant Hostess
Texas Roadhouse
04.2020 - 05.2021
High School Diploma -
Jeffersonville High School
Technical Certificate - Certified Nursing Assistant
Ivy Tech Community College of Indiana
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